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amar yerapale

amar yerapale

Client Service Excellence

Marketing / Advertising / Public Relations

Mumbai, Maharashtra

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About amar yerapale:

My career journey has revolved around understanding clients' needs intimately, translating their challenges into well-defined objectives, and delivering tailored solutions. I've partnered with diverse industries, from media and e-commerce to publishers and agencies, fostering lasting client relationships built on trust and tangible results.

As a NEPA delivery lead, I've consistently streamlined processes and introduced innovative software, slashing project turnaround time by an impressive 50%. My passion for implementing software enhancements and process optimizations has yielded a remarkable 45% improvement in delivery efficiency and accuracy.

Experience

Responsible for client engagement & complete ownership of the B2B, and B2C projects. Leading a team of researchers and managers in Cetas Health Care handling track and ad-hoc studies for global medical device companies.

Effectively ensured the timely execution of projects, maintained quality standards, and fostered an environment of collaboration and expertise.
Set up automated processes for delivery excellence. Trained, mentored, guided, and motivated team members to accomplish professional and project goals as a delivery lead Effectively.

Managed client relationships with full project ownership. Guided a team of researchers at NEPA, overseeing a diverse range of tracks and ad-hoc studies, including Ad Testing, Campaign Testing, Customer Satisfaction, Segmentation, Brand Tracking, Product Testing, Concept Testing, and Customer Buying Behavior/Journey analyses.

 

Education

Master of Science - Mathematics

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