Arunachalam Ramesh

Experienced MFT Engineer with 4 years of expertise in secure B2B
file transfers, specializing in IBM Sterling MFT tools and
Globalscape EFT. Focused on leveraging technical skills to ensure
efficient, secure, and compliant file transmissions. Currently
pursuing Certified File Transfer Professional certification to deepen
expertise in secure data exchange.

Security MFT Engineer I – Paychex
[06/2023 - Present]
• Responsible for managing and securing file transfers in a complex
B2B/MFT environment using IBM Sterling tools.
Key Responsibilities:
• Analyze data exchange requirements and configure secure file
transmissions using protocols like FTP, SFTP, HTTP/S, and Web
Services in IBM Sterling.
• Design, implement, and maintain secure data transmissions to ensure
security, compliance, and privacy.
• Troubleshoot and optimize MFT processes, collaborating with vendors
to address issues and implement system upgrades.
• Resolve production errors through incident analysis, minimizing
business impact.
• Provide 24/7 third-level support for critical file transfers and ensure
timely transmission.
Operation Analyst – Infosys – AMD (Advanced Micro devices)
[07/2021 - 06/2023]
• Managed file transfer – Support Engineer at AMD.
• Manage incidents and tickets related to file transfers, ensuring
efficient resolution between mediums.
• Build automation using Shell/VB scripts for monitoring and alerts to
streamline processes.
• Assist clients with various service requests and handle escalations.
• Ensure all tickets are resolved within SLA and meet client
expectations.
• Work with various technologies including MFT, ServiceNow, FileZilla,
UNIX/SuperPutty, AD, EFT, Windows Admin, RDBMS/HeidiSQL,
• IBM STERLING MFT SUITE (STERLING B2B
INTEGRATOR, FILE GATEWAY, SECURE
PROXY, CONTROL CENTER)
• GLOBALSCAPE EFT
• FILEZILLA, XFTP, COREFTP
• SFTP, FTPS, FTP (MAINFRAME),
SOAP/REST, AMAZON S3 (AWS)
• SERVICENOW, JIRA
• SHELL SCRIPTING / LINUX
• ACTIVE DIRECTORY
• CYBERARK
• VENAFI (CERTIFICATE RENEWAL)
• AGILE METHODOLOGIES (SPRINT
PLANNING, SCRUM)
• DATABASE MANAGEMENT (TOAD,
HEIDISQL)
• DOCUMENTATION (CONFLUENCE, WIKI
PAGES)
• HTTP METHODS, EDI INTEGRATION
JBoss ESB, EDI integrations, Redhat Linux (RHEL), and Shell
scripting.

Masters in computer applications