Bagavathy Balaji P

Certified Project Management Professional with over 15+ years of Experience in IT Industry and 9+ years of Experience as Project Manager in Software Delivery and Project Management Abilities. Prepare Results-Oriented Project Plan, Collaborate well with Diverse Team, Operate effectively in Fast-faced Environment and liaise with all Stakeholders with harmony.

Certified Project Manager ( PMP ) with over 15+ years of experience in IT Industry and 5+ years of experience as a Scrum Master (CSM Certified).

Period : Jun 2021 - Current
Organization : Relevantz Technology Pvt. Ltd., Chennai, India
Project : US Based Automobile Project & Canada Based Public Sector Project
Role : Scrum Master

Leading cross-functional teams of 28 members in both Onshore & Offshore model to implement brand-new site for pioneered client of Ottawa; Canada.
Facilitating ceremonies (daily stand up, Sprint planning, Show & Tell, Retrospective, Backlog Refinement) to ensure team and client realize value of these ceremonies.
Facilitating communication between project internal stakeholders and client stakeholders for project cohesion.
Efficiently and effectively using Confluence for collaborating for project artifacts, status reporting, and risk management.
Initiated and successfully implemented test automation (selenium).
Initiated and successfully implemented Just-In-Time training program (Pluralsight) for team to Upskill.
Initiated DevOps implementation with Client and turned it as opportunity.
Crafted Agile hybrid model in line with client stakeholder concurrence.
Highlighted importance of Usability with Client and turned it as opportunity for WCAG (Web Content Accessibility Guideline) implementation.
Accelerated progress by continually reviewing deliverables and project timelines.

Period : Jun 2020 - Jun 2021
Organization : ICX4 Software Services India Pvt. Ltd., Coimbatore, India
Project : UK Based Banking Project
Role : Scrum Master

Led diverse cross functional team and delivered banking product that reduced 70% of manual work by automating review and approval process for fraudulence verification, account creation, and Anti Money Laundering (AML).
Initiated and successfully implemented test automation (selenium) and reduced 60% of regression test efforts.
Owned deployment activities such as running audit checklist, review, CAB approval and client communication.
Facilitated technical discussion, architectural design discussion, Change control decision, Production deployment.
Acted seamless communicator between organization teams Infrastructure, Release management, PMO, Solution architect for project cohesion.
Coached project team on Agile and Scrum framework.
Contributed organization on Agile transformation.

Period : Aug 2017 - Dec 2019
Organization  : Sensiple Software Solutions Pvt. Ltd., Chennai, India
Project : UK & US Based logistics, E-Learning, and Automobile Projects
Role : Project Manager

Owned and delivered multiple projects with in program for pioneered logistics, E-learning, and automobile UK and US clients.
Efficiently and effectively used JIRA for Planning, Execution, tracking and Reporting.
Optimized business requirement gathering as workshop session rather than BRD document.
Implemented Scrum framework and educated client on 2 weeks release by changing waterfall/Hot releases. Which benefited in terms of streamlined release, reduced conflicts, surprise,
Priority changes from Client. Resulted in customer satisfaction; 90%.
Supported organization in obtaining CMMI initiatives and certifications.

Period : Dec 2006 - Jan 2017
Organization :  Accenture Solutions Pvt. Ltd., Chennai, India
Project : Switzerland Based HealthCare Project & Singapore, US, & Finland Based Tele Communication Projects
Role : Associate Project Manager

In continued 10.5 years of service at Accenture, owned and delivered multiple projects under
multiple programs in various domain such as Telecom, HealthCare & Ecommerce.

Role : Associate Development Manager (Sep 2013 - Jan 2017)
Owned and delivered Salesforce project with team of 18 members.
Collaborated with client and prepared realistic project milestones.
Monitored day-to-day work and ensured tasks are completed as per plan.
Acted as first of point of contact for client and internal project stakeholders.
Liaised with CCB and release manager for production deployment.
Planned and executed application knowledge transfer to production support team.
Planned and executed application handover from development to production support team.
Provided direction and guidance to process improvements and established policies.

Role : Team Leader (Sep 2010 – Aug 2013)
Owned and delivered multiple projects with in program/account.
Collaborated with project SME to define solution requirements.
Designed and developed robust application.
Managed Quality assurance (QA) activities.
Efficiently logged, planned and fixed all reported defects.
Owned and Supported UAT phase and ensured all reported issues are resolved within phase.
Implemented multiple service improvements by developing reusable components.
Prepared weekly project status reports.

Role : Senior Software Engineer (Dec 2007 – Aug 2010)
As senior developer worked closely with project SME and gathered business requirement.
Analyzed business requirements and turned it to application design.
Created detailed design documentation for assigned module.
Analyzed, designed and developed database Schema & tables.
Translated application business requirements into functional applications.
Delivered the quality code by installing and running the PMD & SonarQube tool.

Software Engineer (Dec 2006 – Nov 2007)
Analyzed business requirements and turned it to application design.
Created detailed design documentation for assigned module.
Translated application business requirements into functional applications.

Period : Mar 2003 - Nov 2006
Organization : Adeptia India Pvt. Ltd., Noida, India
Project : US Based Automobile Projects
Role : Software Engineer

Started career as java developer. Developed application as per technical design document.
Created UML diagrams for responsible modules.
Performed integration testing and bug fixed.

Jun 1999 - Apr 2002
Master of Computer Applications (MCA)
Thanthai Hans Rover College - Perambalur, Tamilnadu, India

Jun 1996 - Apr 1999
Bachelor of Computer Science (B.Sc - Computer Science)
Mazharul Uloom College - Ambur, Tamilnadu, India