Bhagyashree Bhagwat

Dedicated and compassionate Public Health and Social Care Professional with over 5 years of experience across healthcare, homelessness, and supported living services. Proven track record in delivering measurable impact, coordinating multi-agency care, and improving outcomes for vulnerable populations. Strong background in healthcare delivery, data-driven service improvement, and social innovation — with a passion for developing inclusive, technology-enabled community solutions.

Qualifications: 

MPH: University of Exeter, England.

Bachelors in Medical Dialysis Technology.

Project Worker- Devon Homelessness

Sanctuary Supported Living | Exeter April 2025 – Present

• Providing one-to-one support to clients, developing personalised plans that promote independence and well-being.

• Conducting comprehensive risk assessments and implementing safety strategies that reduce incident reports by 20%.

• Organising weekly recovery and life-skills workshops with an average of 80% engagement rate among residents.

• Collaborating with housing and NHS partners to improve client move-on outcomes, achieving a 92% tenancy sustainment rate.

• Supported the service scheme in achieving a 97.6% audit score in August 2025, reflecting strong compliance and service quality.

Floating/Community Support Worker- Devon Homelessness

Sanctuary Supported Living | Exeter Sep 2023 – April 2025

• Delivered person-centred support to over 150+ vulnerable adults, fostering independent living through individualised care plans and tailored interventions.

• Conducted 120+ comprehensive risk and safeguarding assessments, managing complex cases involving mental health, substance misuse, and domestic abuse.

• Assisted clients in securing benefits (PIP, Universal Credit, ESA) with a success rate exceeding 94%, collectively generating over £35,000 in financial support and improving long-term stability.

• Built strong, trust-based relationships with clients, achieving a client engagement rate above 85%, promoting resilience and self-sufficiency through consistent, empathetic communication.

• Collaborated with social workers, housing officers, and healthcare professionals to deliver support plans that reduced crisis intervention cases by 25% year-on-year.

• Maintained accurate, confidential digital records for all clients in compliance with GDPR and Sanctuary Supported Living’s quality standards, ensuring full audit readiness.• Leveraged multilingual communication skills and a culturally responsive approach to break

down language barriers — directly helping 15+ clients to secure permanent housing and sustain tenancies beyond 6 months.

• Contributed to the organisation’s best-practice framework methods that improved client participation and tenancy sustainment rates across Devon schemes.

Food Quality Officer

Greenslade Nursing Home | Exeter Feb 2023 – Sep 2023

• Supported daily kitchen operations for a 50-bed nursing home, ensuring timely, hygienic meal preparation for residents with diverse dietary and medical needs.

• Assisted chefs with meal planning, portion control, and plating — helping to maintain 100% compliance with Care Quality Commission (CQC) food safety standards.

• Managed stock rotation, waste reduction, and ingredient tracking, contributing to a 15% decrease in food waste and improved cost efficiency.

• Collaborated with nursing and care teams to provide specialised meals for residents with diabetes, dysphagia, and other clinical conditions.

• Maintained excellent cleanliness standards across the kitchen and storage areas, supporting a 100% health inspection pass rate during tenure.

• Demonstrated strong teamwork, communication, and reliability — recognised by supervisors for maintaining smooth operations during peak shifts and staff shortages.

Nursing Assistant

Greenslade Nursing Home | Exeter Dec 2022 – Feb 2023

• Delivered compassionate, person-centred care to residents with dementia and complex health needs, supporting daily living, medication routines, and emotional well-being.

• Assisted nurses with vital checks, blood glucose monitoring, nutrition tracking, and palliative care — ensuring 100% compliance with individual care plans.

• Contributed to improving resident satisfaction and care efficiency through consistent teamwork, empathy, and high clinical standards in a fast-paced environment.

Dialysis Technician (AKD & CKD Department)

Apollo Hospital | Navi Mumbai Aug 2020 – Aug 2022

• Conducted 300+ haemodialysis sessions, ensuring strict adherence to safety protocols and infection control standards in a NABH- and JCI-accredited hospital.

• Monitored patient vitals, performed equipment checks, and maintained accurate clinical records, contributing to zero cross-infection incidents during tenure.

• Provided patient education on chronic kidney disease management, improving treatment adherence by 30%.

• Coordinated with multidisciplinary teams to optimise care delivery, reduce appointment delays by 25%, and enhance overall patient outcomes.

• Supported staff training and onboarding, sharing best practices that improved operational efficiency and patient safety compliance.

Haemodialysis Technician

MGM Hospital | Navi Mumbai

Aug 2019 – Jul 2020

• Delivered 50+ dialysis treatments per week, ensuring strict infection control, patient safety, and adherence to treatment protocols, and improved patient compliance by 30%.• Collaborated with multidisciplinary teams to monitor vitals, optimise schedules, maintain accurate records, and reduce procedural delays by 20%.

Education

Master’s in public health

University of Exeter, England, United Kingdom | Sep 2022 – Dec 2023

Bachelor’s in Medical Dialysis Technology

MGM School of Health and Sciences | Aug 2016 – Aug 2020

Certifications

• Basic Life Support (BLS)

• First Aid at Work

• Infection Control

• Leadership Strategy and Change (Module at University of Exeter)

• ASSIST- Applied Suicide Intervention Skills

• CPD Certification, Royal Society of Public Health