
Bhavani Gaddam
Customer Service / Support
About Bhavani Gaddam:
As an administrative assistant, I'm passionate about providing efficient and reliable support to ensure smooth office operations. I thrive in roles that involve organization, time management, and strong interpersonal skills, and I'm eager to leverage my abilities to contribute to a productive and collaborative work environment. My experience in managing calendars, coordinating meetings, and handling administrative tasks has equipped me with the skills to support teams effectively, both individually and collaboratively
Experience
Azure Administrator
Administrative Assistant Through this company .I performed the role of contact person for Azure and network system administrator Responsible for installation and configuration of azure services,Translate bisiness requirements to personal.Assist with all stages of test, develpment and maintanence.manage Azure subscription ,resource groups,role based acess control. Implement and manage storage,import and export data to azure,implement data backups.deploy and manage virtual machines.manage virtual machine backups.configure and manage virtual networks.create and configure network security groups.implement azure load balancer.integrate on premise network with virtual network
Manual tester
Worked on job application Nordic C-Management portal, going through all the functionalities and identifying the bugs. Utilized JIRA for comprehensive bug tracking and actively collaborated with the development team to ensure timely resolution. Took the initiative to create a quality assurance document before the product release. Proactively sought opportunities for product improvement, providing valuable suggestions to the development team. Additionally, performed a similar role in testing the Kassavirtannen billing system, demonstrating a consistent commitment to ensuring software quality.
Administrative Assistant
Manage and maintain all IT assets including desktops, laptops, printers, and network devices.Provide technical support for hardware and software issues across the office.Troubleshoot system/network problems and diagnose/solve hardware/software faults.Install, configure, and maintain operating systems, applications, and network services.Manage internet connectivity and liaise with service providers for any issues.Ensure data backup, cybersecurity measures, and antivirus updates are in place.Manage access controls, email accounts, and internal communication systems.Support virtual meetings, video conferencing tools, and office technology. Oversee day-to-day office administration, supplies, and facilities management. Handle vendor management (IT equipment suppliers, office maintenance, etc.).
Education
JAWAHARLAL TECHNOLOGICAL UNIVERSITY Master in digital systems and computer electronics 2010-2012
2004-2008 JAWAHARLAL TECHNOLOGICAL UNIVERSITY Bachelor in electronics and instrumentation engineering
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