Bhimashankar Urgunde

Salesforce Certified Administrator (SCA) Credential ID: 3479464 (sforce.co/verifycerts)
Dedicated professional with over 3.5 years of experience specializing in Salesforce application and production support, showcasing proficiency in ensuring the optimal performance of various applications and systems.

Knowledge in Salesforce.com Workflow Automation API integration SOQL Data Modeling Security and Access Control, User and Data Management Reports  Dashboard Process Builder Validation Rule
Customization Page Layout Record Type Tabs Creation User Setup and Security Relationships Basic SOQL and SOSL  Fundamentals API Integration WSDL Initial Proficiency Mobile Solutions, Governor Limits Basic DML operations and Visualforce page Familiarity Tools: Workbench, Data Loader Import Wizard Preparing for PD1 Salesforce admin Visualforce Basics Governor Limit DML Operations  Migration Tool
 

 Received Suma Soft Pvt Ltd Q3-Q4 2022 Employee of the Quarter Rising Star award
Completed Salesforce Admin and Developer certification at IT Education Center Pune

Provided Salesforce support on the HERO Fincorp project in Delhi.
Supported Salesforce functions, managed user profiles, roles, login policies, enhancing projects.
Managed user account setup and deactivation, implementing security measures.
Work on multiple Salesforce apps (Indus, TWL, Vector Omni Flow Vector, OMPL HomeFinance)
Contributed approvals Sharing Rule, reports, and supported basic Salesforce Admin tasks.
Participated in user training sessions, providing support for Salesforce functionality.
Utilized expertise in Sales Cloud and Service Cloud administration at a support level.
Managed incident and service request Tickets using SUMMITAI and JIRA.
Work on WinSCP, RDP, and Power BI tools for Report tasks.
Collaborated with clients to address and resolve Salesforce issues efficiently.

INTERNSHIP PROJECT
FinanceFlow & VehicleCare Nexus
Technologies: Salesforce Developer Edition, Data Import Wizard, Apex, Visualforce

Roles & Responsibilities:
Spearheaded optimized Sales and Service Cloud projects, improving operations for Banking and a 
mechanic car service center. Customized Salesforce.com to meet unique requirements, crafting objects 
and validation rules. Proficient in managing standard Salesforce.com objects: Accounts, Contacts, and 
Opportunities. Developed and maintained custom objects, fields, tabs, implemented process builder, and 
diverse Flow builders. Configured user roles, profiles, and managed security controls, utilizing shared 
settings. Executed targeted email communications to specific users, ensuring precise correspondence for 
streamlined processes.

Having knowledge in Salesforce CRM platform both as Developer and as Administrator
Proficient in user Setup, Security measures, and Data management strategies.
Having knowledge of customization, communication handling, collaboration Page layouts and Record types.
Familiar with Lightning Experience and adept at handling mobile solutions.
Basic exposure to API integration, SOQL, SOSL. Authentication Basics and Visualforce page 
Fundamental understanding of Apex, Triggers, DML, and Web Service 
Exposure to Salesforce Migration Tool and Developer Toolkit. 
Committed to ongoing skill development and practical application.
Proficient in integrating systems for smooth data flow.
engage in unit testing for customizations and developments at the fresher level.
Limited grasp of Governor Limits & Performance concepts and Integration
Introductory knowledge of App Development Lifecycle Planning and Mobile Solution.
Skilled in creating user-friendly layouts, Automation, and Report creation.
 

 Completed Salesforce Admin and Developer certification at IT Education Center Pune
Salesforce Certified Administrator (SCA) Credential ID: 3479464 (sforce.co/verifycerts)

BCA in Computer Application, 2021 | Savitribai Phule Pune University, Pune