Celina Fernandes

I like to learn and keep myself busy.

Sales Associate with 10+ years of experience in the field of retail environment & managing operations of high volume retail stores. Recognized for ability to communicate with customers & provide exceptional service that ensures clients retention, feedback with achieving ambitious sales and revenue goal. Proven ability to increase sales through upselling techniques as well as implement additional processes that drive profitability. Solid background in customer service & loss prevention. I was a teacher in Podar International School in Mumbai, use to teach in nursery and use to takecare of the kids, Secretary at Raj Electroplaters for a plating company who are know for electroplating casting jewelry into gold as well as lacquer. Worked in kuwait since 2014 at Ali Fahad Al-Zumai as a Front office along with Managing the store, Personal Beautician and a freelance Postpartum Nurse, Have experience in organising events, manage as well as host them. Good hold on taking care of the new born kids and mothers along with the nannies, managing cleaning up of the vicinity and house keeping supervisor, Hospitality service, dealing with household itineraries, managing staff for cooking food, catering and beverages supply to the beach house known as Chalet, Handling the store and Office desk, Monitoring and checking inventory to compile orders as per needs, Developing purchasing strategy, Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received, lead generation, cold calling, CSR plus managing clients schedule and queries, Sales entry, Team leader and management, Product management, Taking on responsibilities, including effectively recruiting and managing employees, overseeing operations, handling customer complaints, and generating financial reports, Booking tickets through GDS, holiday planing to hotel booking.

Diploma In Computer Applications