
Chanchal Gupta
Healthcare
About Chanchal Gupta:
UX Designer with 8+ years of experience designing intuitive and impactful web and mobile applications across healthcare, travel, B2B, and B2C sectors. Specialized in simplifying complex systems—particularly clinical tools for doctors—by applying user-centered strategies to deliver clear, usable, and effective design solutions that drive business and user outcomes.
Experience
Redesigned 5 core modules—Recommendations, Content Panels, Onboarding, Medical Courses, and Webinars—as part of the Docquity 2.0 revamp.
Increased home feed engagement by 25% through personalized recommendation design.
Simplified the content publishing panel, enabling usage by non-expert users and reducing support queries by 35%. Made internal tools more flexible and scalable to support future platform growth.
Built scalable design systems from scratch to ensure consistency and efficiency across products.
Ability to interpret PRDs and user stories into functional, visually engaging designs.
Strong communication skills to present ideas, collaborate effectively with teams, and receive feedback constructively.
Conducted user research, defined user flows, and created wireframes and prototypes to validate solutions.
Collaborated cross-functionally to align design solutions with business objectives and technical feasibility. Delivered intuitive, user-friendly experiences that improved usability and increased task success rates.
Education
Bachelor of Commerce , Delhi University
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