
Dharmesh Jhanjhri
Customer Service / Support
About Dharmesh Jhanjhri:
Hello, my name is Dharmesh Jhanjhri and I am 29 years old. I am from Ajmer, Rajasthan. I have completed my MBA in marketing from IMT Ghaziabad and BCom from MDSU University, Ajmer. I have 4 years of experience in sales and marketing at Madstitches Apparel Pvt Ltd, which is a company dealing in women ethnic clothing. My role and responsibilities included generating leads and interacting with prospective customers. I have also spent considerable amount of time in performing tasks of an e-commerce executive, for instance, creating and managing product listings on various e-commerce platforms (Myntra, Meesho, Amazon, Flipkart, Shopsy) and placing PPC ads. I am looking for a new job which allows me explore my potential and at the same time allows me to utilise my previous experience. I am diligent and possess attention to detail. I am proficient in using MS office including excel. I like to play football in my free time. I am also actively share trading as a side hustle.
Experience
Sales and Marketing Executive
Madstitches Apparels PVT LTD-Jaipur, Rajasthan Full-time July 2021 to October 2024 • Full-time • Developed effective marketing plans to promote products and enhance brand visibility. - Set clear targets and high standards for profitability, driving the team towards success. - Collaborated with cross functional teams to synchronize strategies, ensuring maximum impact. - Utilized data insights and online tools to optimize marketing and sales activities within budgets, resulting in increased returns. Addressed customer queries and grievances over call and chat, ensuring prompt and efficient responses.- Responded to all incoming sales inquiries via telephone, fax, and email, while preparing necessary brochures and quotations.
E-Commerce Executive
KEEP CART-Jaipur, Rajasthan Full-time May 2020 to October 2024 • Full-time Develop and implement ecommerce strategies to drive online sales growth. Leverage AI tools to optimize customer experience and personalize marketing efforts. Analyze sales data to identify trends and inform strategic decisionmaking. Lead digital marketing campaigns, including SEO, PPC. Oversee product listings on Ecommerce platforms, ensuring accuracy and optimization for search visibility. Stay updated on industry trends and emerging technologies to maintain competitive edge
Education
Marketing, Finance (MBA/PGDM) Institute of Management & Technolgy-Ghaziabad, Uttar Pradesh Part-time | May 2016 to June 2019
Commerce (B.Com) Maharishi Dayanand Saraswati University-Ajmer, Rajasthan
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