Dibyalochan Mohanta

Professional Summary: 
➢ Over 5+ years of experience in Site Reliability Engineering (SRE) and Splunk Administration, Development, specializing in Installation, configuration, and maintenance of Splunk Enterprise, observability and monitoring using tools like Splunk, Dynatrace, Grafana, Catchpoint, and Adobe XD. 
➢ 19+ years of experience in Information Technology, spanning Splunk Administration, Observability, Monitoring Setup, Software Design, Development, Testing, and Application Support across the entire Software Development Life Cycle (SDLC).
➢ Expertise in Data Ingestion, SPL, Index management, User and Role Management, Performance Tuning, Security & Compliance, creating Splunk dashboards, reports & alerts, lookup tables, data models, macros, and ITSI Glass tables. 
➢ Skilled in designing ITSI Glass table frames using Adobe XD for enhanced visualizations. ➢ Proficient in configuring Synthetic alerts in Dynatrace and troubleshooting performance issues using its powerful monitoring capabilities. 
➢ Familiarity with SLA, SLO, metrics, ITSM, event management, Gitlab, DQL, Kafka, PCF services, Kubernetes, Docker, CI/ CD pipelines, Jira, Confluence, Automations and cloud-native technologies. ➢ ITIL Certified, with extensive experience in ITIL processes, including ServiceNow, Incident, Change, Problem, and Knowledge Management. 
➢ Hands-on experience managing production issues across various support levels (L1–L4) and leading Major Incident Management (MIM) calls, providing real time updates to stakeholders. ➢ Adept at Root Cause Analysis (RCA) using Fishbone diagrams and preparing 5C analyses for Sev1/Sev2 issues to drive problem resolution. 
➢ Extensive knowledge of Microsoft technologies, including .NET, SharePoint, WCF, SQL Server, Oracle, and related web and desktop application development frameworks.

Professional Summary: 

➢ Over 5+ years of experience in Site Reliability Engineering (SRE) and Splunk Administration, Development, specializing in Installation, configuration, and maintenance of Splunk Enterprise, observability and monitoring using tools like Splunk, Dynatrace, Grafana, Catchpoint, and Adobe XD. 

➢ 19+ years of experience in Information Technology, spanning Splunk Administration, Observability, Monitoring Setup, Software Design, Development, Testing, and Application Support across the entire Software Development Life Cycle (SDLC). 

➢ Expertise in Data Ingestion, SPL, Index management, User and Role Management, Performance Tuning, Security & Compliance, creating Splunk dashboards, reports & alerts, lookup tables, data models, macros, and ITSI Glass tables. 

➢ Skilled in designing ITSI Glass table frames using Adobe XD for enhanced visualizations. 

➢ Proficient in configuring Synthetic alerts in Dynatrace and troubleshooting performance issues using its powerful monitoring capabilities. 

➢ Familiarity with SLA, SLO, metrics, ITSM, event management, Gitlab, DQL, Kafka, PCF services, Kubernetes, Docker, CI/ CD pipelines, Jira, Confluence, Automations and cloud-native technologies. 

➢ ITIL Certified, with extensive experience in ITIL processes, including ServiceNow, Incident, Change, Problem, and Knowledge Management. 

➢ Hands-on experience managing production issues across various support levels (L1–L4) and leading Major Incident Management (MIM) calls, providing real time updates to stakeholders. 

➢ Adept at Root Cause Analysis (RCA) using Fishbone diagrams and preparing 5C analyses for Sev1/Sev2 issues to drive problem resolution. 

➢ Extensive knowledge of Microsoft technologies, including .NET, SharePoint, WCF, SQL Server, Oracle, and related web and desktop application development frameworks.

Master of Computer Applications (MCA) from Sambalpur University, Orissa (2002) | 81.19%