Sales Operations || Data Analyst
About Durgesh Shejwal:
Adaptable Reporting & Data Analyst skilled in recording, interpreting and analyzing data in a fast-paced environment. Expert in preparing detailed reports while managing complex internal and external data analysis responsibilities.
* Worked with VmWare Software India Pvt Ltd as Senior Analyst for Opportunity management team on contract of ObjectWin Technology India Pvt Ltd.
* Core responsibility is to manage end to end process of Sales Opportunities for different regions.
* Account & Territory identification and assignment on the order.
* Creating the Opportunity and mapping it with Order to close win the Opportunity.
* Manage and reassign opportunities on SFDC with Reconciliation of Revenue for respective territory.
* Working on cases and resolve queries based on various process workflows & logical thinking.
* Preparing daily Log for closed Opportunities of particular Quarter.
* Worked with Symantec as process specialist for shared resource center Team on contract.
* Worked with Salesforce to extract data of all opportunity registered by different partners and sales team to prepare the reports.
* Prepares opportunity registration SLA reports for different regions and on global level for stack holders.
* Maintains internal hygiene report of all close cases for management review.
* Prepares MIS reports of team for the management.
* Automated the internal audit report using VBA macro.
Company: Infosys BPM
* Worked with Infosys BPM as Process Specialist for sales reporting team & shared reporting services team for since 5 year & 7 months.
* Preparing Sales Reports & Dashboards in excel by extracting row data from multiple tools like Apollo, Smart Tool, Sunrise, EDW & Access data base.
* Create excel reports for weekly, monthly, Quarterly, yearly sales for the sales representative to do the analysis of customers utilization.
* Set up and deliver the created excel reports and dashboard for recurring reports as per required times through Salesforce (SFDC).
* Developed the macro for report sending through the outlook email. For that received the Yellow Belt certification from Infosys quality team.
* Developed excel macro for process which helps to save work of 2 FTE/month. For that received Green Belt certification from Infosys quality team.
* Also worked on many other reports automation project by using VBA as per the requirements of client.
Company: WIPRO BPO.
* Worked with Wipro BPO as a Senior Associate for 2 year & 5 months.
* Worked for order management process, also handle the work allocation for team.
* Worked as internal QA for 2 Queue’s and provides feedback to Associates so they improve with their work.
B.Sc. (Computer) from Pune University
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