beBee background
Professionals
>
Pune
Durgesh Shejwal

Durgesh Shejwal

Sales Operations || Data Analyst

Customer Service / Support

Pune, Pune

Social


About Durgesh Shejwal:

Adaptable Reporting & Data Analyst skilled in recording, interpreting and analyzing data in a fast-paced environment. Expert in preparing detailed reports while managing complex internal and external data analysis responsibilities.

Experience

Company: VmWare 

* Worked with VmWare Software India Pvt Ltd as Senior Analyst for Opportunity management team on contract of ObjectWin Technology India Pvt Ltd.
* Core responsibility is to manage end to end process of Sales Opportunities for different regions.
* Account & Territory identification and assignment on the order.
* Creating the Opportunity and mapping it with Order to close win the Opportunity.
* Manage and reassign opportunities on SFDC with Reconciliation of Revenue for respective territory.
* Working on cases and resolve queries based on various process workflows & logical thinking.
* Preparing daily Log for closed Opportunities of particular Quarter.

Company: Symantec 

* Worked with Symantec as process specialist for shared resource center Team on contract.
* Worked with Salesforce to extract data of all opportunity registered by different partners and sales team to prepare the reports.
* Prepares opportunity registration SLA reports for different regions and on global level for stack holders.
* Maintains internal hygiene report of all close cases for management review.
* Prepares MIS reports of team for the management.
* Automated the internal audit report using VBA macro.
 


Company: Infosys BPM 

* Worked with Infosys BPM as Process Specialist for sales reporting team & shared reporting services team for since 5 year & 7 months.
* Preparing Sales Reports & Dashboards in excel by extracting row data from multiple tools like Apollo, Smart Tool, Sunrise, EDW & Access data base.
* Create excel reports for weekly, monthly, Quarterly, yearly sales for the sales representative to do the analysis of customers utilization.
* Set up and deliver the created excel reports and dashboard for recurring reports as per required times through Salesforce (SFDC).
* Developed the macro for report sending through the outlook email. For that received the Yellow Belt certification from Infosys quality team.
* Developed excel macro for process which helps to save work of 2 FTE/month. For that received Green Belt certification from Infosys quality team.
* Also worked on many other reports automation project by using VBA as per the requirements of client.
Company:  WIPRO BPO. 

* Worked with Wipro BPO as a Senior Associate for 2 year & 5 months.
* Worked for order management process, also handle the work allocation for team.
* Worked as internal QA for 2 Queue’s and provides feedback to Associates so they improve with their work.
 

Education

B.Sc. (Computer) from Pune University

Professionals in the same Customer Service / Support sector as Durgesh Shejwal

Professionals from different sectors near Pune, Pune

Other users who are called Durgesh

Jobs near Pune, Pune

  • Addepar Pune, India

    The role involves reviewing Private Fund statements and modifying data extracted by machine learning models to ensure accuracy. The team plays a critical role in the success of Addepar's Alternatives offering. · ...

  • Druva Inc. Pune

    Own and support end to end Dell order processing including quote validation order submission and issue resolution Work with cross functional teams to support sales order processing requirements and quote support Perform highly manual detail-oriented order processing that requires ...

  • Swits Digital Pune

    We are seeking a skilled Salesforce Developer to design, develop, and implement scalable Salesforce solutions that support business processes across Sales, Service, · and Operations. The ideal candidate will work closely with business analysts, · administrators,and stakeholders t ...