beBee background
Customer Service / Support
Durgesh Shejwal

Durgesh Shejwal

Sales Operations || Data Analyst
Pune, Pune


About Durgesh Shejwal:

Adaptable Reporting & Data Analyst skilled in recording, interpreting and analyzing data in a fast-paced environment. Expert in preparing detailed reports while managing complex internal and external data analysis responsibilities.


Company: VmWare 

* Worked with VmWare Software India Pvt Ltd as Senior Analyst for Opportunity management team on contract of ObjectWin Technology India Pvt Ltd.
* Core responsibility is to manage end to end process of Sales Opportunities for different regions.
* Account & Territory identification and assignment on the order.
* Creating the Opportunity and mapping it with Order to close win the Opportunity.
* Manage and reassign opportunities on SFDC with Reconciliation of Revenue for respective territory.
* Working on cases and resolve queries based on various process workflows & logical thinking.
* Preparing daily Log for closed Opportunities of particular Quarter.

Company: Symantec 

* Worked with Symantec as process specialist for shared resource center Team on contract.
* Worked with Salesforce to extract data of all opportunity registered by different partners and sales team to prepare the reports.
* Prepares opportunity registration SLA reports for different regions and on global level for stack holders.
* Maintains internal hygiene report of all close cases for management review.
* Prepares MIS reports of team for the management.
* Automated the internal audit report using VBA macro.

Company: Infosys BPM 

* Worked with Infosys BPM as Process Specialist for sales reporting team & shared reporting services team for since 5 year & 7 months.
* Preparing Sales Reports & Dashboards in excel by extracting row data from multiple tools like Apollo, Smart Tool, Sunrise, EDW & Access data base.
* Create excel reports for weekly, monthly, Quarterly, yearly sales for the sales representative to do the analysis of customers utilization.
* Set up and deliver the created excel reports and dashboard for recurring reports as per required times through Salesforce (SFDC).
* Developed the macro for report sending through the outlook email. For that received the Yellow Belt certification from Infosys quality team.
* Developed excel macro for process which helps to save work of 2 FTE/month. For that received Green Belt certification from Infosys quality team.
* Also worked on many other reports automation project by using VBA as per the requirements of client.
Company:  WIPRO BPO. 

* Worked with Wipro BPO as a Senior Associate for 2 year & 5 months.
* Worked for order management process, also handle the work allocation for team.
* Worked as internal QA for 2 Queue’s and provides feedback to Associates so they improve with their work.


B.Sc. (Computer) from Pune University

Professionals who compete with Durgesh

Professionals in the same Customer Service / Support sector as Durgesh Shejwal

Professionals from different sectors near Pune, Pune

Other users who are called Durgesh

Jobs near Pune, Pune

  • Airtel

    Project Manager-Mechanical

    Found in: Talent IN C2 - 4 days ago

    Airtel Pune, India

    Job Brief · We are looking for an experienced Technical Project Manager to manage our data center mechanical infrastructure including Chillers, Pumps, PAHU, Fan Wall units, PAC, PKDX, VRF, VRV, Pipin ...

  • Urbanfit Wellness Pvt. Ltd.

    3D Animator

    Found in: Emprego IN C2 - 4 days ago

    Urbanfit Wellness Pvt. Ltd. Pune, India

    Animator Job Description: · Collaborating with the client and production team members to understand needs, review scripts, design storyboards, and create and edit animations. · Using software and othe ...

  • Happiest Solutions

    Cafe Assistant

    Found in: Emprego IN C2 - 6 days ago

    Happiest Solutions Hadapsar, Pune, Maharashtra, India

    Manage Sales of ice cream store · Good presentable · Good Communication in regional language · Coordinate with internal staff · call me 9999601571 · Salary: · ₹11,620.83 - ₹15,000.00 per month · Benef ...