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Faizal Qadri

Faizal Qadri

Reservation & Ticketing agent

Tourism / Travel / Hospitality

Mumbai, Maharashtra

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About Faizal Qadri:

• Reservation and Ticketing, Refunds, All travel queries. • Working with AOH (After Office Hours) • Handling Marine and Corporate Clients. • System familiar with Amadeus and Galileo, Issuing BSP and NON BSP tickets from Travel Portal and Airline websites. • Resolving travel related queries for passengers who get’s stuck at Airport. • Maintaining Ticketing report and Clearing Refunds queue on daily basis. • Monitoring Down sell daily which adds extra profit to company. • Clearing LMB (Unticketed PNR’s) to avoid No-show ADM’s from Airline.

Experience

• Reservation and Ticketing, Refunds, All travel queries. • Working with AOH (After Office Hours) • Handling Marine and Corporate Clients. • System familiar with Amadeus and Galileo, Issuing BSP and NON BSP tickets from Travel Portal and Airline websites. • Resolving travel related queries for passengers who get’s stuck at Airport. • Maintaining Ticketing report and Clearing Refunds queue on daily basis. • Monitoring Down sell daily which adds extra profit to company. • Clearing LMB (Unticketed PNR’s) to avoid No-show ADM’s from Airline.

Education

B.COM.: Bachelor of Commerce (June 2015) Mumbai University, Mumbai, Maharashtra, India H.S.C.: Higher Secondary Certificate (June 2011) Mumbai University, Mumbai, Maharashtra, India S.S.C.: Secondary School Certificate (June 2008) Maharashtra Board

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