GouseBasha Shaik

Resourceful IT professional with 3 Years of experience in Senior Specialist, troubleshooting, solutions and implementing highly scalable and reliable infrastructure environments on VMware and Windows technologies. Experience in consolidation of data centers.

HCL TECH (Senior Specialist) July 2021 – June 2024 ROLE: Windows Administrator and VMware Specialist. 

• Managing around 32 vCenters with 1100+ ESXi host and 12000 Virtual Machines (Windows Servers + VDI’s -> 2D + 3D design) across different regions (France, Germany, Spain & UK) 

• Built and managed the VMware Workspace one access , VMware Horizon. • Experience in commissioning Windows Server builds (2016, 2019) and ESXi 6.X & 7.0. 

• Patching and upgrade the vCenters from 6.x -> 7.0 & 7.0 -> 8.0 

• Patching and upgrading the ESXi Hosts using VMware update manager & interactive upgrades. 

• Rack & Stack of a Hardware (Enclosure and Hypervisor) 

• Creating and managing the workflow in VRO. 

• Managing and recomposing the VDI pool’s using VMware horizon. 

• Escalation handling (Sev1 and Sev2 incidents), logging cases with vendors and coordinating with them for troubleshooting/resolution of issues. 

• Experience in Patching the windows machines every month through WSUS & SCCM. 

• PowerShell Scripting for many Operational related tasks in the environment to simplify the manual work which saves the time and cost to organization. 

• Taking care of daily Virtual Machine backups initiated by Veeam backup & SimpliVity Backups. 

• Managing the vCenter server's certificate renewal. 

• Managing Appvolume, UAG, vComposer, Workspace & Connection server certificate renewals. 

• Monitoring the vCenter as per the daily schedule tasks to check the health status and performing necessary actions. 

• Providing resolution to assigned tickets as per the defined priority, to maintain the SLA. 

• Part of the Build, Decommission and patching team. • Monitoring jobs like backup, restore check the Error Log for daily running batch jobs. 

• Used Net Backup tool for scheduling Backup and Recovery jobs. 

• Applying the latest hotfixes and security patches released by the vendor. 

• Experience in commission & Decommission of Virtual Machines (In VMware). 

• Basic hands-on experience with Azure PowerShell Module. 

• Experience with Security Patching and applying recommended hotfixes on Windows Servers.

• Indian Virtual University for Peace and Education. In (MCA)Master of Computer Applications 

• Sri Venkateswara University, In (B.COM) Bachelor of Computer Applications.