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himanshu dubey

himanshu dubey

senior operation engineer

Telecommunications

Bengaluru, Bengaluru Urban

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About himanshu dubey:

Total work Experience  7+  Billing service management (Vodafone idea ltd)- working on 6D billing technologies project for handling Vodafone idea PAN India IOT customer. Handling daily Operational level, system monitoring, data correction, customer compliance (ITSM tool) and migration support. Internal and Externals customer interaction  with L2 and L3 team provide RCA and permanent fix. Work in Linux, SQL environment

good knowledge of telecom billing, rating ,OCS, PCRF, Mediation, Gx, Gy, USSD, SMTP, Diameter protocol, COM, SOM

Experience

  1. Senior operation Engineer --> 6D Technologies  Mar/2024 – Present Bangalore, India
  2. Domain support Specialist --> Ericsson India Global Services Pvt. Ltd. Oct/2023 - Feb/2024, Noida, India
  3. Fault Management Engineer --> Quess Crop Ltd. Mar/2021 - Sep/2023, Ahmedabad, India

Education

  1. Post Graduate Program: DevOps : CALTECH - Simplilearn Certified 2023
  2. B.Tech, Mechanical Engineering (60.2%) from JECRC college 03/2015 - 05/2018, Jaipur, Rajasthan
  3. Polytechnic in Mechanical Engineering (63%) from USB polytechnic college 04/2012 – 05/2014. Abu Road, Rajasthan

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