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Mirzāpur
Ishan Saraf

Ishan Saraf

Operations & Customer Experience - Hospitality

Tourism / Travel / Hospitality

Mirzāpur, Mirzapur

Social

Services offered

Grown up in the culture of backpacking hospitality industry, trained to engineer high-impact experiences that resonate and relate. I believe in transforming ambitious ideas into practical processes by automating workflows to boost customer satisfaction and operational charm.

I have dived deeper into overseeing operations in the hostel industry with diverse teams, managing complex logistics, and maintaining high-quality standards in dynamic and challenging environments.

In addition to my operational attire, I am a creative thinker, an avid poetry enthusiast, and an emerging voice-over artist. I’m eager to collaborate, learn, and bring value through meaningful structures and concepts. Currently open to new opportunities where I can drive innovation, foster collaboration, and enhance guest experiences.

Hospitality
Operations manager
Customer experience
Logistics
Voice-over artist
Approximate rate: ₹ 800 per hour

Experience

For the past 5 years in the front lines of hospitality, I've lived the commercial challenges that are built to be resolved. My experience isn't just about theories; it's about the real work of making guests happy, which makes them become loyal customers. I understand the goal to create value that guests are happy to pay for. I can bring that essential user perspective to help the organization create strategies that genuinely help them win.

Education

Bachelor's in Journalism and Mass Communication

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