Jagabandhu Das

A hardworking, service-orientated, and efficient F&B service professional passionate about delivering a premium drinking and dining experience to guests. I have a flare for presentation and possess superb communication skills with over 4 years of experience in F&B Operations, and Guest Relationship Management in the Hospitality Industry. I am a self-motivated individual who is keen to learn. I like being a host and would like to continue my career in this environment for many years. I am very organized in my work, thorough and I like to be presentable at all times

Guest Service Associate
Marriott Suites [ 11 Mar 2019 – 13 Jan 2021 ] City: Pune
Country: India

Operations Management:
1. Maintaining secure cash drawers, and promptly resolving discrepancies for accuracy.
2. Keeping accurate inventories and notifying management of ordering needs for liquor, beer, wine, and bar supplies.
3. Keeping alcoholic beverages well-stocked and organizing to meet expected demands.
4. Driving up per-sale revenues by selling unsold menu items to customers.
5. Establishing and adhering to the par stocks for all operating equipment, supplies, and inventory items and ensuring that the outlet is adequately equipped.
6. Develop new signature cocktails to support the bar marketing brand and increase profits along with developing unique drinks and cocktails.
7. Identifying all demanding guests and informing the restaurant manager of the same.
8. Serving all food and beverage as per hotel standards and within the required time.
9. Having in-depth knowledge of operating the MICROS POS system to ensure Better Billing and Cash handling operation.

Team Leader
Laziz Pizza [ 15 May 2021 – Current ]
City: Balasore
Country: India

1. Effectively Communicated with Team Members to maintain Clearly Defined Expectations.
2. Investigated and Resolved customer inquiries or Complaints in an Empathetic Manner.
3. Monitor customer and kitchen areas and reallocate staff duties to maximize coverage, efficiency, and
customer service.
4. Train and mentor new employees to bring them up to speed and work with established employees to
improve performance.
5. Managed inventory including scheduling orders, evaluating supplies needed, and storing food safely
6. Assign duties, responsibilities, and workstations to employees in accordance with work requirements.
7. Developing and maintaining positive working relationships with others to reach business goals.

Diploma in Hotel Management
Sai Institute of Management Studies [ 19 Jun 2017 – 7 Mar 2019 ]
Address: ITI Square , 756001 Balasore (India)
 

Bachelor of Arts
Nilagiri Sanskrit Mahavidyalaya [ 15 Jun 2017 – 28 Aug 2020 ]
Address: Nilagiri, 756040 Balasore (India)
 

Bar Smarts
Pernod Richard [ 15 Apr 2020 – 15 May 2020 ]
Address: 10577, New York (United States)