Jagan D

A SAFe Program Consultant (SPC) and an Agile Coach offering 22+ years of rich IT experience in scaled agile practices, and Agile transformation. Effectively managed competing priorities and complex projects during the career by taking lead on Agile practices, Agile tools adoption, metrics and measurement to help organizations achieve operational excellence, enhanced quality, productivity, cost and resource savings. Core competencies include:

Agile Frameworks 
- Scrum
- SAFe
- Kanban

Scaled Agile Practices 
- Coaching Agile Release Trains (ARTs) 
- Metrics / KPIs Driven Governance 
- Relentless Improvement & Agile Maturity

Training/Facilitation/Coaching
- Agile Transformation
- Scrum Coaching

Monitoring & Governance
- Metrics / KPIs / Dashboards
- Process Improvement / Automation
- Risk Management / Compliance (SLA & TAT)

Technology Teams Agile Transformation
- Mainframes
- SAP
- Java
- .Net

Agile Tools
- Service Now
- Rally
- Jira
 

• 22+ years experienced technology and software engineering leader with excellent record of expertise and success in Agile Coaching, Delivery Management, Client Interfacing and Program/Project Management activities. 
• Key role in coaching the agile teams and ensuring the transition to Agile is in a smooth (phased) manner.
• Executed multiple Agile consulting assignments for evaluating customers for readiness, developing roadmaps, process definition and deployment.
• 8+ years of experience as Agile Coach & Scrum Master. 
• As an Agile coach, helped teams to understand not just the “how” of the new practices, but also the “why.” 
• Excellent track record in a core Agility role such as Agile Coach and preparing transformation road map for product teams from Waterfall to Agile Scrum methodology.
• Experience in working with across functional teams to ensure agile transformation roadmap is implemented and followed with respect to scheduling, customer needs and organization standards.
• Driving organization level initiatives like Agile Transformation, Scrum Teams Setup, and Scrum delivery process.
• Experience in coach the teams with agile mindset and helping the organizations to follow agile practices.
• Developed and delivered team and organization training materials and workshops, building knowledge and skills to facilitate the agile transformation.
• Coach Scrum Masters to plan events like preplanning, Planning, Daily scrum, Review & Retrospectives.
• Define and assess the agile maturity for different projects.
• Experience in working the scrum teams using different technologies like SAP, Mainframes, Java, .Net etc.,
• Executed 3 business process improvements for enhancing Domain Expertise (DEEP), iBank, Innovathon initiatives resulting $ 5 million savings. 
• Expertise in guiding the Product Management team setting up product vision with respect to the release cycle.
• Hands on experience to use different tools Service Now, Jira & Rally.
• Experience in implementing Scrum Patters like Illegitimus Non-Interruptus, Stable Teams & Swarming.
• Experience in implementing Scrum@Scale.
• Experience in implementing agile lean principles by understanding the full Development Value Stream, visualizing and limiting Work in Process (WIP), and reducing batch sizes and managing queue lengths.

• Executive Business Management in Indian Institute of Management, Calcutta
• Bachelor of Engineering
• SAFe Program Consultant
• Certified Scrum Master
• Certified Product Owner