Jyotsana Mishra

I am a Certified POSH trainer, Hotelier, and Academician having 15 years of Industrial experience.

• Presently working with Training & Placement Manager at Noida International University  from April 23 .
• Worked with Jaypee Greens Golf Resort and Spa as Training Manager from May 22 to present to March 23.

KRA: 

1. Prepare Annual Training plans and Training Calendars for the hotel.
2. Monitor and conduct learning and development reviews with each department.
3. Conducting Daily Training as per brand specifications.
4. Coordinating with colleges for hiring of Trainees and campus placement.
5. Maintaining data of college TPOs and maintaining good PR with Institutes.
6. Conducting In house induction and orientation program for New Joiners.
7. Partner with department to deliver training programs and other organizational and leadership development interventions.
8. Provide key input of Training aspects for all activities and plans of the hotels.
9. Delivering Brand and SOP trainings.
10. Doing Internal audits to seek the training needs and development.
11. Doing audits collaborating with Food and Beverage and Microbiology departments.

• Former Training  Manager  and Lecturer Managerial Communication, and Managerial communication application at (JIMS) Jagan Institute of Management studies Jaipur from Oct 2021 to May 2022
• Former Training Manager and Lecturer Front office at Kukreja Institute of Hotel Management from July 2019 to Oct 2021.
• Worked with various National and Internal brands during my tenure in preopening and post-opening from 2003 to 2019.

1. Hyphen Ujjwal Jaipur (2018 to 2019)
2. Maternity and child care break (2014 to 2017)
3. Four Points by Sheraton Dehradun ,Preopening and Post Opening   (2013 to 2014)
4. Radisson Hotel Kandla , Preopening and Post Opening (2011 to 2013)
5. The Royal Retreat Resort & Spa Udaipur (2010 t0 2011)
6. The Fern Jaipur, Preopening and Post Opening (2009 to 2010)
7. Ramada  Hotel Jaipur, Preopening and Post Opening :(2007 to 2009)
8. Sheraton Deira Hotels and Towers Dubai. (2005 to 2007)
9. WAFI Hospitality Dubai  (2003 to 2005)

• Pursuing MA , Psychology from UOU, Uttarakhand 
• A post-graduate in PGDBA (MBA) in Human Resources from SYMBIOSIS PUNE, INDIA (2004-2006)
• BSc. In Tourism and Hospitality Management and Hotel Administration from IGNOU, DELHI, INDIA (2000-2003)
• Bachelor of Hotel Management from Institute of Hotel Management, PUSA, NEW DELHI, INDIA (2000-2003)
• Graduated from GARHWAL UNIVERSITY (P.C.M), UTTRAKHAND INDIA (1996-1999)