Kajal Verma

I’ve recently moved back to India after three years in London, where I completed my Master’s in Management & HRM at Cranfield University and worked hands-on in Learning & Development across healthcare, housing, and corporate environments. I’m now based in Gurgaon and actively looking for opportunities to continue growing my career in L&D.

Over the last ~5 years, my work has broadly focused on:

End-to-end L&D operations : coordinating instructor-led and virtual training, managing calendars, vendors, and stakeholders

LMS & learning platforms : maintaining and optimising LMS experiences, managing learner data, reporting, and overall learning operations

Training delivery, content & learning design : designing and delivering training sessions, developing learning content, and building LMS dashboards that brought together content, learner journeys, and reporting into one clear view

Program coordination & engagement : supporting academies, apprenticeships, onboarding, and organisation-wide learning initiatives

Process improvement & learning tech : using tools like PowerApps, Power Automate, and reporting insights to improve efficiency and learner experience

Learning Operations & Talent Development Specialist with international experience managing LMS governance, vendor partnerships, and large-scale training programmes. Expertise in end-to-end learning operations, LMS dashboard automation using Microsoft Power Platform, KPI reporting, and stakeholder engagement across global organisations such as L&Q Group and Ericsson, with strong stakeholder management experience partnering with business leaders, external vendors, and communications teams to improve learning engagement and efficiency. CIPD (Level-7 Associate) and CMI member.

MSc in Management & Human Resource Management from Cranfield University, UK, with focus on organisational development, learning strategy, and talent management. CIPD Level 7 Associate and CMI member, with academic training in HR analytics, leadership development, and global people practices, supporting my career in Learning Operations and Talent Development across organisations such as Sonic Healthcare UK and L&Q Group, London, England.