About kirankumar undrajavarapu:
Devoted Computer Technician with 9 years of experience in the IT sector. Skilled in providing exceptional customer service and quality assurance support, hardware solutions, operating systems and fixing bugs. Looking for a position that will give me the opportunity to share knowledge and experience with others.
Experience
- Accept customer desktop and laptop systems in - store for repairs
- Request information about software and hardware issues and document all concerns
- Troubleshoot systems and work with customers to determine needed hardware or software changes.
- Break down systems, remove malfunctioning hardware, and install new parts.
- Check system software and data integrity.
- Perform all repairs with utmost concern for customer privacy
- Provide on-site computer repair services to small business and private customers• Consulted with customers regarding technological needs as well as technical problems.
- Specialized in computer system and laptop sales to business and personal customers.
- Maintained comprehensive knowledge of hardware, software, trends, and new releases.
- Explained features to customers and offered advice on best-fit choices based on customer
Education
DIPOLMA in COMPUTER HARDWARE & NETWORK ENGINEER
KOKANE'S KOHINOOR TECHNICAL INSTITUE - Mumbai, Maharashtra
2001 to 2002
DIPLOMA IN COMPUTER APPLICATION in COMPUTER APPLICATION
PACE COMPUTER EDUCATION - Andhra Pradesh
1999 to 2001
DIPLOMA IN FOOD & BEVERAGE SERVICE
KOKANE’S KOHINOOR INSTITUTE – Mumbai, Maharashtra
2001 to 2002
HIGHER SECONDARY SCHOOL in INTERMEDIATE
SRI VENKATESHWARE COLLEGE - Andhra Pradesh
1997 to 1999
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