About Krishna swamy Gopalakrishna:
Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...) @@2. Installing & configuring computer systems @@3. Diagnose hardware & Networking faults @@4. Configuring & maintaining Outlook @@5. Troubleshooting & providing resolution to problems @@6. Knowledge of Windows operating system & other general desktop support issues 7. Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts @@8. Knowledge of Crimping & Punching @@9. Install Antivirus Server @@10. Provide Remote Support @@11. Maintain Antivirus Back up @@12. Daily, weekly & Monthly Back up @@13. Ability to handle clients professionally during all interfaces @@14. Log & keep records of Customer queries @@15. Log calls with Service providers @@16. Maintain Service Installation Reports @@Software skills @@1.Windows operating system (server/desktop) @@2.mail applications @@3.Firewall & router commands. @@4.Antivirus setup @@5. MSoffice 365 and Teams setup and troubleshooitng @@Soft Skills Client Interaction Good Communication skills Dressing etiquettes Proper followups and maintaining upto date reports@
Experience
1.Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...)
2. Installing & configuring computer systems
3. Diagnose hardware & Networking faults
4. Configuring & maintaining Outlook
5. Troubleshooting & providing resolution to problems
6. Knowledge of Windows operating system & other general desktop support issues 7. Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts
8. Knowledge of Crimping & Punching
9. Install Antivirus Server
10. Provide Remote Support
11. Maintain Antivirus Back up
12. Daily, weekly & Monthly Back up
13. Ability to handle clients professionally during all interfaces
14. Log & keep records of Customer queries
15. Log calls with Service providers
16. Maintain Service Installation Reports
Software skills
1.Windows operating system (server/desktop)
2.mail applications
3.Firewall & router commands.
4.Antivirus setup
5. MSoffice 365 and Teams setup and troubleshooitng
Soft Skills Client Interaction Good Communication skills Dressing etiquettes Proper followups and maintaining upto date reports
Education
Diploma in Computer Science and Engineering
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