Lalitha Manasa Vangapandu

5 years of experience

Dedicated and experienced MECM and Intune Level 3 Specialist with 4+ years of hands-on experience in designing, implementing, and managing Microsoft Endpoint Management solutions. Proficient in MECM and Intune administration, troubleshooting, and optimization. Seeking to leverage my expertise to drive innovation and efficiency in endpoint management for a forward-thinking organization.

• Led the design and implementation of Microsoft Endpoint Management solutions, integrating MECM and Intune for unified endpoint management across on-premises and cloud environments. • Provide advanced technical support for MECM and Intune environments, resolving complex issues related to device management, application deployment, compliance policies, and security configurations. • Led a team of MECM administrators responsible for the design, implementation, and maintenance of SCCM infrastructure serving 1.3 Lakh endpoints across 200 Operating Companies. • Single-handedly looked after MECM CB upgrade from v2111 to v2203, v2211, v2309 and spearheaded In-Place OS Upgrade of 2012 and 2012 R2 Windows servers to 2019. • Extensive experience with Microsoft Autopilot for device deployment and provisioning. • Strong understanding of Microsoft Graph API for automation and integration purposes. • Develop and maintain documentation, knowledge base articles, and training materials for MECM and Intune support teams and end-users. • Conduct regular health checks and performance monitoring of MECM and Intune infrastructures, identifying areas for improvement and implementing proactive measures.