Lokesh Babu L

I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.

1.First Advantage Global Operating Center Private Limited.
  Senior Operations Analyst (Subject Matter Expert) – 03-April-2017 - Till date.
 (Working for the Client Goldman Sachs International Private Limited as Single Point of Contact)

  Roles and Responsibilities:

6-Years experience in Background verification process.
Working in Pre-Initiation and Customer Service Process is a first process in background verification as Operations Client Coordinator .
Handling Major Core Clients alike Goldman Sachs International Private Limited, Wipro, 
      Mindtree, Nomura, Dell Etc.
Verification & Validation of the documents given by the candidates as per the details given by
      the candidate
Involved in improvising the process in order to increase the quality & productivity.
Initiating background verification on time to the Client for the successful onboard of the
      candidates
Raising Insufficiency based on the MRL requirements
Coordination between the Recruiters team & BGV team and Client.
Experienced in preparing excel reports and involved in data analysis.
Updating the BGV Color Code reports on daily basis and Sharing reports to client and Preparing RCA (Root Cause Analysis) for Client Escalations.
Involved in improvising the process in order to increase the quality & productivity
Prepared Complete Process Documents for Goldman Sachs Client for Process Simplification and for easy to        
       understanding to all associates and reduce dependency in my absence.
Handling Team and actioning rectification mails and rectifying the Associates Errors and clarifying queries.

2. Magna Infotech Deputed at XL Heath Care A.K.A United Health Care
    As Associate Appeals Analyst, 01/09/2014 to 30/04/2016.

 Appeals processing
 Grievances Handling
 Claims Processing, Investigation of US Health Care Insurance claims and documents and Processing.
 

Completed Bachelor Of Technology in Computer Science and Engineering at SITAMS, Chittoor (Jawaharlal Nehru Technological University, Anantapur).