Madhur Gupta

I’m a certified PMP Project/Program, Portfolio, and Service Delivery Leader with over 15 years of experience driving complex, high-impact initiatives across industries like BFSI, Healthcare, Insurance, Automotive, and eCommerce. I specialize in end-to-end program governance, P&L management, and portfolio optimization—helping organizations accelerate growth, boost customer satisfaction, and enhance operational efficiency.

Throughout my career, I’ve led large, cross-functional teams across geographies, managing diverse delivery portfolios with a strong focus on KPIs and KRA-based performance. One of my proudest achievements has been building high-performing PMOs and empowering project managers to consistently deliver predictable, scalable results.

I'm deeply rooted in Agile whether it’s Scrum, SAFe, Kanban, or XP—and I’ve paired that agility with data-driven decision-making by integrating Business Intelligence and Analytics into delivery workflows. In recent years, I’ve become a strong advocate for digital transformation, leveraging emerging technologies like AI and Machine Learning to future-proof operations and deliver real value to both customers and stakeholders.

Experienced Program and Delivery Manager with over 15 years of success leading cross-functional teams and delivering complex, multi-million-dollar initiatives across technology, education, and social impact sectors. Proven ability to align program goals with organizational strategy, manage stakeholder expectations, and drive operational excellence. Adept at Agile and Waterfall methodologies, with hands-on expertise in tools like Jira, MS Project, and Asana. Known for fostering collaboration, mitigating risks proactively, and consistently delivering outcomes on time and within budget. PMP-certified and passionate about building scalable systems that empower teams and create lasting impact.

Holds a Master of Computer Applications (MCA), providing a strong foundation in software development, systems architecture, and IT project management. Complemented by a Bachelor of Commerce (B.Com) with a core focus on Statistics, equipping me with analytical skills, data-driven decision-making capabilities, and a solid understanding of business operations. This unique blend of technical expertise and quantitative analysis supports effective program planning, delivery oversight, and strategic execution across diverse domains.