
Manoj Tewari
Customer Service / Support
About Manoj Tewari:
I am a Senior Product associate , With 3 years of experience in the Ecommerce industry, I bring a wealth of expertise and a proven track record of success. During my tenure as a Senior Product Support Associate at Unicommerce Esolutions Private Limited, I spent 2 years and 3 months honing my skills. Utilizing the SaaS platform Uniware, I adeptly managed various Ecommerce websites and marketplaces. From product creation to listings, catalog management, inventory, and order management, I navigated the complexities of the digital landscape with ease. I also excelled in integrating multiple marketplaces, websites, and logistics partners, ensuring seamless operations for our clients across platforms like Shopify, WooCommerce, Amazon, Flipkart, JioMart, and more.
Additionally, my role as a Technical Support Executive at Teleperformance for the Flipkart process provided me with invaluable experience in handling customer escalations and resolving issues promptly and effectively.
Furthermore, I supplemented my practical experience with a comprehensive internship in software development, where I gained insights into website and mobile application design and development.
My dedication and hard work have been recognized by my previous organizations, as evidenced by my achievements:
Gold award winner in the Operations department at Unicommerce Esolutions Private Limited in 2022 for providing exceptional product support.
Winner of 12 Monthly Achiever Awards in Product Management from 2022 to 2024.
Experience
With 3 years of experience in the Ecommerce industry, I bring a wealth of expertise and a proven track record of success. During my tenure as a Senior Product Support Associate at Unicommerce Esolutions Private Limited, I spent 2 years and 3 months honing my skills. Utilizing the SaaS platform Uniware, I adeptly managed various Ecommerce websites and marketplaces. From product creation to listings, catalog management, inventory, and order management, I navigated the complexities of the digital landscape with ease. I also excelled in integrating multiple marketplaces, websites, and logistics partners, ensuring seamless operations for our clients across platforms like Shopify, WooCommerce, Amazon, Flipkart, JioMart, and more.
Additionally, my role as a Technical Support Executive at Teleperformance for the Flipkart process provided me with invaluable experience in handling customer escalations and resolving issues promptly and effectively.
Furthermore, I supplemented my practical experience with a comprehensive internship in software development, where I gained insights into website and mobile application design and development.
My dedication and hard work have been recognized by my previous organizations, as evidenced by my achievements:
Gold award winner in the Operations department at Unicommerce Esolutions Private Limited in 2022 for providing exceptional product support.
Winner of 12 Monthly Achiever Awards in Product Management from 2022 to 2024.
Education
I hold a Master of Computer Applications (MCA), where I studied computer applications, programming, and marketing
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