Meenu Triekha

Extensive expertise in Business Continuity Management (BCM) and crisis preparedness across diverse industries. Adept at developing BCM frameworks, implementing disaster recovery strategies, and ensuring regulatory compliance. I take pride in leading cross-functional teams and driving strategic initiatives. A committed leader recognized for strengthening governance and developing innovative solutions to drive organizational success.

CORE SKILLS: Business Continuity Planning | Crisis Management Strategy | Risk Assessment & Mitigation | Disaster Recovery Planning | Governance & Compliance | Stakeholder Management | Quality Management Systems | Incident Response | Organizational Resilience | Policy & Process Improvement | Leadership & Team Management

| Regulatory Compliance | Strategic Planning | Performance Optimization

Philips India Ltd., Bangaluru | BCM Expert                                                          Dec 2021 – Mar 2025 

Manages business continuity and disaster recovery (BCDR) across 56 platform services, ensuring operational resilience. Enhances ISMS & QMS frameworks, develops structured testing methodologies, and implements industry-compliant business continuity policies. Leads crisis preparedness initiatives, optimizing recovery procedures and cross-time-zone workforce availability.

• Strengthened business continuity planning (BCP) and disaster recovery (DR) processes for 56 platform services, reducing downtime risks.
• Spearheaded BCM documentation and testing frameworks, improving policy adherence and streamlining recovery procedures.
• Launched the "Beyond the Breakdown (BTB)" knowledge-sharing repository, reducing incident response time and improving disaster recovery readiness.
• Conducted workforce availability studies to bolster 24/7 global operational resilience.
• Implemented Fusion tool-based DR testing, increasing test success rates by 35%, ensuring recovery alignment with client-specific needs.

Sopra Steria India, Noida | Associate Vice President (BCM Head India)        May 2010 – Oct 2021

Led BCM strategy for infrastructure hardening across 5 locations, ensuring business continuity. Developed and implemented crisis management protocols, established governance structures, and enhanced risk mitigation processes. Fostered a culture of preparedness by training over 180 BC Champions.

• Rolled out site and infrastructure hardening across 5 locations, improving resilience and reducing risk exposure.
• Established BCM Committees & Councils, training 180+ BC Champions, increasing business continuity awareness and stakeholder engagement.
• Conceptualized and implemented a Crisis Management Procedure, ensuring incident response readiness and minimizing operational disruptions.
• Developed comprehensive BCM documentation including BCM policies, test plans, and compliance manuals, ensuring 100% audit readiness.
• Integrated BCM into new hire onboarding, enhancing crisis preparedness from day one and reducing incident response gaps.

IBM Daksh BPS Pvt. Ltd., Gurugram | Sr. Manager [BCM & Pandemic Planning Expert] Oct 2002 – Sep 2009 

e-Funds India International Private Limited, Gurugram | Team Leader         Nov 2000 – Oct 2002 

Bharti Telecom Limited, Gurugram | Deputy Manager (TQM)                         Nov 1998 – Oct 2000 

Continental Devices India Limited, New Delhi | Assistant Manager              May 1990 – Oct 1998 

Taylor Instruments India Limited, Faridabad | Marketing Engineer (Trainee)  Aug 1989 – Apr 1990 

USHA India Limited, Faridabad | Production Trainee Engineer                        May 1989 – Jul 1989 

EDUCATION

• Bachelor of Engineering (Electronics & Communication) from Mysore University

CERTIFICATIONS

• Certified Lead Assessor of ISO 22301 from BSI
• Certified Lead Assessor of BS 25999 from BSI
• Successfully completed The Business Continuity Certified Expert’s (BCCE) certification
• Certified Green Belt & trained Black Belt in Quality 
• Certified Lead Assessor Professional in ISO 9000
• Certified Fish Philosophy Trainer

zTRAINING

• Managing Business Disruption during a Pandemic by BSI (10.04.2020)
• Cyber-attack exercise conducted by Dr. Lalit Gupta Foremost Cyber Resilience Expert across Asia Pacific, Middle East and Africa regions (31.05.19)
• Lead Assessor Course for ISO 22301 from BSI [5 days (27.12.16 – 31.12.16)]
• Crisis Management and Disaster Simulation Exercise (28.11.13)
• IT Disaster Recovery Professional Certification Workshop (29.11.13)
• Lead Assessor Course for BS 25999 from BSI [5 days (04.04.11 – 08.04.11)]
• BCM 500 at BCMI [5 days (21.04.09 – 25.04.09)]
• Leading for Performance at IBM Daksh
• MBTI Workshop at IBM Daksh
• BCM 200 at BCMI [1 day (05.04.08)]
• Disaster Simulation Testing at BCMI in June 2007
• Train the Trainer for Fish Philosophy at IBM Daksh for 1 day (07.04.08)
• Feedback & Coaching Skills at IBM Daksh
• Conflict Management & HBDI at IBM Daksh
• Communication & Listening Skills at IBM Daksh
• Seven Habits of Highly Effective People at IBM Daksh
• Achievement Orientation Lab for Top Talent Band 7 at IBM Daksh (24th & 25th May 2007)