Milan GR

Experienced General Manager with a demonstrated history of working in the Apparel Manufacturing and Fashion Industry. 
Skilled in Textile Industry, Manufacturing Excellence, Operations Quality Management, Global sourcing, Retail, and Export garments Manufacturing.
Strong Production knowledge, Planning, Quality operations professional with a Bsc in Fashion/Design from Bangalore University.

Seeking a Senior Managerial Position for Operations in Export House or Liaison Office

Current Profile: SAPL Industries Pvt Ltd as a General Manager-Operations

• A dedicated & versatile techno commercial Garment professional with over 19 years of distinguished career and experience in Manufacturing of garment, Quality Control/Audit, Inspections, Pattern & Cutting, Fabric and Merchandise, Lean Manufacturing System, Cost Analysis, VendorEvaluation & Rating,Customer Service, Team & Time Management
• Possessing a vast knowledge in Garment construction, and Sew Machines for both Woven and Knits garments
• Strong analytical Skills; analyzed processes and applications, broughtin changes resulting in cost savingsand enhanced operational efficiency
• Devised and implemented schemes for training programs for employees at all levels for updating their knowledge and skills in present trends and technology, their management skills, while developing personality in team environment
• Strong presentation skills with great convincing powers to communicate thoughts and ideas; such characteristics, associated with multi-lingual abilities enabled positive business relationships with clients
• Proven investigative skills & intelligent analytical mind; can identify opportunities and work out strategies to realize it

• People management skills, motivator and team builder, pleasant staff relationship, led by example
• Encourage new ideas and suggestions from juniors; recognize and appreciate such contributions, provide adequate opportunity and space for implementing ideas
• Highly positive attitude, adaptable to demanding situations, can handle crisis situations efficiently. Conscious about  meeting schedules and targets maintaining business ethics and social responsibilities
• Believe in continuous updatingon developments all around; good learner, also enjoy workingwith new technologies and automation products

SAPL Industries Pvt Ltd

General Manager – Operations (Aug 2020 to till date)

KEY RESPONSIBILITIES:

• Overall responsible for all operations for smooth functioning of the Unit.
• To ensure achievement of production targets for the unit within the cost, time and quality norms.
• To ensure coordination amongst various areas of production, technical, quality, etc.
• Follow up of production plan from cutting to sewing and achieving targeted line efficiency.
• To provide performance review and information to the concern on regular basis by ensuring proper and timely generation of all management information reports.
• Conceptualizing & implementing projects, annual improvement plans for process reengineering, technology absorption projects for expansion and new products.
• Manage Plant Operation, Production Planning, and Quality Management & Project Activities determining needs, reducing costs and analyzing areas requiring improvement. 
• To maximize efficiency and improve profitability, direct and coordinate financial and budget processes.

Shahi Exports Pvt Ltd

DGM -Quality (Jan 2019 to May 2020)

SAPL Industries Pvt Ltd

Joined as General Manager-Quality in July 2017 and transferred to GM -Operations from Jan 2018 to Dec-2018

Gokaldas Images Pvt Ltd

General Manager – Corp Quality (March 2015 to June 2017)

KEY RESPONSIBILITIES:

• Establish, implement and maintenance of a QualityManagement System accordingto Customer and Company standards
• Management and control of quality documents and coordinate to the plant record retention system
• Customer scorecard reviewand response to initiate actionsregarding quality and/orlogistics if the results are not meeting expected requirements
• Decision making regarding quality for suspected or non-conforming products and containment actions
• Derive corrective actions and change management processes
• Successfully handle customerand supplier complaint management systems ensuringthat complaints are managed in realtime and utilize robust problem solving tools
• Have the authority and the responsibility to stop any process or product deliveryin case of a seriousnon-conformity to customer expectations, safety or environmental risks, etc…
• Ensures the capitalization of lessons learned in order to transfer and share best practices
• Manage internal auditsystem in accordance with required standards, including maintenance of audit plans,records, and   corrective actions
• Manage customer audits including scheduling, records and corrective actions
• Manage subcontractors of production partsand services to ensure qualityparts are usedin manufacturing system, including verifying acceptable components or material, tracking supplier performance and working with suppliers to establish corrective actions when needed
• Deliver Quality training and awareness in the organization by ensuring theright application of Quality Toolsand Quality Expertise
• Review & disposition, first piece approval, floor audits, etc. and driveand support corrective actions in case of deviation
• Managing the Qualitydepartment (budget, recruitment, allocation of resources, personnel development)

Intertek India Pvt Ltd

Head of Operations –Softline Inspections, India Region (Dec 2013 to Feb 2015)

KEY RESPONSBILITIES:

• Handled 150 QE’s Across Pan India for conducting Inspections for Inline, Dupro and PSI/FRI’s
• Handled 4 BranchOffices across Indiafor organizing andscheduling the Inspections for more than300Customers across the Globe
• Training the teamfor different qualityrequirements of clientsaccording to theirProduct protocols and Work Instructions
• Involved in the Business Development activities to welcome the new customers on board and achieving the Revenue Targets of 240L /month
• Involved with the Global Management team to set-upthe advanced technologies for Scheduling and service to the clients with the Target of 1day TAT for Pre and Post Inspection activities

Types of products Handled: Garments, Home textile, Leather goods, Hard goods, Jewelry, Toys, Wooden furniture’s, Ceramics etc…

SHAHI EXPORTS PVT. LTD

Senior Quality Assurance Manager (Feb 2012 to Dec 2013)

KEY RESPONSIBILITIES:

• Handled quality for 1000 machines Factory from cut to pack
• Planning QA activities like manpower allocation plan/corrective action plan/ preventive action plan
• Fix the quality goals develop a “zero defects” culture of prevention
• Implementation of qualitysystems from patternapproval, size set,PPM, pilot approval, cutting, sewing and packing include AQL standard
• Process mapping from cut to pack while identifying criticalareas and possibilities of errors from each style
• Formulate S.O.P’s for each section QA role and their activities
• Maintaining Root-cause analysis on rework and rejection data’s
• Evaluate the team performance and individual performance on a regularbasis (monthly/quarterly/half yearly)
• Analyze on a weekly/monthly basis defect percentage & QA score card for all production groups / units
• Frequent analysis of fabric, trimsand accessories testsfrom the bulkand taking up any issuewith fabric team, Purchase department and supplier
• Calculate the cost of failures for all styles and take corrective actions
• Identify the source of problem and initiate corrective action for the same
• Interact with other department heads to formulate action plan to bring down defects
• To embed the concept of RFT (Right First Time) in all team members from stores to warehouse
• Develop a cultureof Continues Improvement by conducting qualityworkshops with teammembers on a regular basis
• Customer analysis and preventive action plan
• Identify training needs of subordinates and arranging the workshops

Buyers Handled: ESPIRIT, American Eagle Outfitters, Old Navy, Kohl’s, Decathlon, Columbia Sports Wear, Chaps, VANS, and Nautica etc…

Adidas Technical Services Pvt. Ltd (Liaison Office, Asia sub-continent)

Quality Auditor & Technician (Oct 2006 – Feb 2012)

KEY RESPONSBILITIES:

• Maintaining the standard of the product quality from raw materials to finished goods. The process includes:

1. Initial approval for stage-1&2 samples (proto), to ensure all the requirements of styling, Materials and embellishments specified by designing team are technically integrated and the do-ability and durability of product vitality
2. Checking of fit using mannequins and making pattern corrections
3. Size spec grading to ensure the fit across the size ways
4. Size set approval to ensure the product meet the grading requirements
5. Final counter sample approval to ensure the representation of technical specifications and aesthetics of BOM

• Arranging for pre-production meeting with factory teams before initiating bulk production
• Setting an arrangement of various level of inspection like initial inline, mid line, end of line in factory to ensure all therequirements
• Conducting Final Inspections and producing inspection certificate before the goods are shipped fromthe factory
• Delivering training and certificate on Quality Assurance across all the departments in factory to meet Adidas group  standards and monitoring process through Adidas accredited auditor in all department of factory
• Organizing periodical meetings, reviewing T&A plansand making forceful follow up forsupplying materials on time

Birdy Exports Pvt. Ltd

Quality Auditor (Nov 2003 to Sep 2006)

KEY RESPONSIBILITIES:

• Handled entire shipment process started from the proto samples to until finalization
• Involved in troubleshooting of all technical issues in sampling stage
• Instrumental in doingIPC and DUPROwhen the consignment is on line and Carryout the pre final and final inspectionsfor packed goods

Buyers Handled: Ripcurl, Aigle, Timberland, DKNY, Elle, Doro tennis, Petit Bateau, Ekyog, Catimini, Repatoo, Marese, Degre 7, Paul Boye, Converse, Jean Bourjet, Ikks, Veronique, Jacadi, Tbs, Poivre Blanc etc…

L.T. Karle & Co

Internal Quality Auditor (Jun 2002 to Sep 2003)

Buyers Handled: Ann Taylor, Liz Claiborne, Nike, Dillards, Tommy Hilfiger, and DKNY etc…

N.B. [Joined as a Batch Q.A and was promoted to Internal Q.A to handle the external Q.C]

• Lean Manufacturing
• Cost for Quality
• Statistical Process Control

Well versed with MS Dos, Windows – 98 / 2000 / XP, MS Office – 2000 & C,

Date of Birth:                                                21st July 1980

Qualification:                                                Bsc (Fashion and Design) - Bangalore university

Languages known:                                         English, Kannada and Hindi

Milan G R

Graduated in BSC in Fashion and Design