Mohammed Shoeb Sayyed
Services provided: VMware Engineers , Technical Support / Help Desk (Hardware / Software) , Systems Administration
About Mohammed Shoeb Sayyed:
- I have over 13 years of experience in Information and Technology in several Domains such as Banking, Hospitality, and Internet service provider.
- 8+ years of experience in IT Infrastructure Project Management.
- Start-to-End delivery of the Client requirement.
- Handling IT requirement, vendor arrangement, coordinating with internal IT teams.
- Handle Escalation and Accountability for assigned Application.
- Good knowledge of ticketing tools, TAT, C-SAT and SLA.
- Managing incident calls during application breakdown, as well as working on RCA and on change request.
- Strong client-facing, team lead and working in critical situation are my key skills.
Experience
- I have over 13 years of experience in Information and Technology in several Domains such as Banking, Hospitality, and Internet service provider.
- 8+ years of experience in IT Infrastructure Project Management.
- Start-to-End delivery of the Client requirement.
- Handling IT requirement, vendor arrangement, coordinating with internal IT teams.
- Handle Escalation and Accountability for assigned Application.
- Good knowledge of ticketing tools, TAT, C-SAT and SLA.
- Managing incident calls during application breakdown, as well as working on RCA and on change request.
- Strong client-facing, team lead and working in critical situation are my key skills.
Education
B.com in 2007 with 51% marks from Mumbai University.
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