Mohd Javed

A proactive and client-focused professional with expertise in finance, auditing, compliance, and client relationship management. Certified Six Sigma Black Belt with a solid understanding of ISO and TQM standards, I aim to apply quality and process improvement methodologies to enhance business performance. Experienced in hiring, training, and leading teams, I take pride in driving efficiency, collaboration, and delivering measurable results that align with organizational goals.

Naveen & Co — Article Assistant (Jun 2024 – Oct 2025)

• Conducted bank audits and ensured statutory compliance for GST, Income Tax, ESI, and PF.
• Prepared financial reports, maintained reconciliations, and assisted in ROC filings.
• Coordinated with clients to ensure timely documentation and compliance with company laws.
• Supported tax advisory and audit deliverables with accuracy and efficiency.

GK Malik & Associates — Articles Trainee (May 2022 – Jan 2024)

• Assisted in audit procedures, financial statement preparation, and internal control assessments.
• Helped NGOs obtain statutory licenses and respond to GST notices.
• Filed income tax returns for individuals and partnership firms with full compliance.
• Managed bookkeeping and accounting operations using ERP systems.
• Created Standard Operating Procedures (SOPs) for healthcare clients to streamline processes.
• Coordinated with clients to handle documentation and compliance issues efficiently.

Amazon Development Centre — Sr. Account Specialist (Jun 2018 – Nov 2021)

• Managed client business accounts and processed tax exemption requests.
• Verified customer documents and enrolled them in tax programs and refunds.
• Reduced callback rate by 22% through targeted process improvements.
• Conducted training sessions and guided new hires during onboarding.
• Acted as a Subject Matter Expert (SME) and facilitated cross-functional team coordination.
• Supported account management strategies and strengthened client relationships.

Amazon Development Centre — Customer Support Intern (Aug 2016 – Jan 2017)

• Assisted bilingual clients across retail and tech divisions with problem-solving and issue resolution.
• Maintained high-quality service standards and ensured customer satisfaction.
• Developed communication and decision-making skills in a fast-paced environment.

IMarks Pvt. Ltd — Digital Marketing Intern (Apr 2017 – Jun 2017)

• Assisted clients in building website portals and social media presence.
• Supported SEO, SEM, and content strategy execution for brand visibility.
• Collaborated with clients to identify business needs and design tailored digital solutions.

Post Graduation Diploma in Corporate Law