Muhammed Ashraf C

Epiq | Apr 2022 – Till Date | IT Project Coordinator

• Compile and generate comprehensive weekly project status reports, highlighting key milestones, progress, and potential issues.
• Develop and present monthly operational slides showcasing the IT PMO's overall performance, achievements, and areas for improvement.
• Take ownership of small-scale IT infrastructure projects, overseeing planning, execution, and delivery within defined timelines and budget constraints.
• Implement medium-sized IT infrastructure projects as per the plans established by Senior Project Managers or Managers, ensuring successful completion.
• Take charge or provide support in managing specific work streams or tasks within larger projects led by Senior Project Managers or Managers.
• Cultivate strong, collaborative relationships with both business and technical stakeholders to ensure alignment of project objectives with organizational goals.

Appen | Apr 2019 – Mar 2022 | Specialists and PMO Supervisor

• Spearheaded project initiation, planning, and execution, ensuring meticulous monitoring of throughput and accuracy. Coordinated with the team to consistently deliver high-quality data.
• Successfully managed and supported over 5 projects, totaling thousands of hours, achieving an impressive 95% overall accuracy within a two-year timeframe.
• Developed instructional material and provided continuous personal feedback to vendors, resulting in a remarkable improvement in the team's overall quality, escalating from 68% to 95%.
• Supported and managed projects across diverse locales, encompassing translation, annotation, transcription, time-stamping, and prompt creation.
• Proactively informed Project Manager about project risks, timelines, and budgets. Discussed and implemented plans to mitigate risks, ensuring a smooth landing of each project.
• Advocated for continuous process improvement, emphasizing the enhancement of efficiency and accuracy. Contributed to a dynamic and adaptive project management environment.

Kunnil English Medium School | Jun 2016 – Mar 2018 | IT and English Teacher

• Taught English and IT to High School students for comprehensive learning.
• Coordinated meetings, submitted reports, and executed events for student development.
• Monitored and trained students for improved academic and extracurricular performance.
• Founded and led the Language and IT Club, enhancing language and IT skills.
• Contributed to the development of English and IT curriculum materials.
• Provided tailored support to students for personalized learning success.

Master of Arts | Central University of Kerala | 2020

Bachelor of Arts | Kannur University | 2016

Diploma in Information Technology | NIELIT | 2012

Project Management Professional Certification (PMP) | Project Management Institute