Muhammed Ashraf C

Result-oriented IT Project Coordinator with 6+ years of experience with a proven track record of success in overseeing and implementing diverse IT projects. Expertise in producing detailed weekly project status reports and monthly operational slides for IT PMO. Skilled in leading small-scale IT infrastructure projects and executing medium-sized initiatives in collaboration with Senior PMs or Managers. Proficient in defining work breakdown structures, creating project deliverables, and tracking progress using established reporting processes.

Epiq | Apr 2022 – Till Date | IT Project Coordinator

• Compile and generate comprehensive weekly project status reports, highlighting key milestones, progress, and potential issues.
• Develop and present monthly operational slides showcasing the IT PMO's overall performance, achievements, and areas for improvement.
• Take ownership of small-scale IT infrastructure projects, overseeing planning, execution, and delivery within defined timelines and budget constraints.
• Implement medium-sized IT infrastructure projects as per the plans established by Senior Project Managers or Managers, ensuring successful completion.
• Take charge or provide support in managing specific work streams or tasks within larger projects led by Senior Project Managers or Managers.
• Cultivate strong, collaborative relationships with both business and technical stakeholders to ensure alignment of project objectives with organizational goals.

Appen | Apr 2019 – Mar 2022 | Specialists and PMO Supervisor

• Spearheaded project initiation, planning, and execution, ensuring meticulous monitoring of throughput and accuracy. Coordinated with the team to consistently deliver high-quality data.
• Successfully managed and supported over 5 projects, totaling thousands of hours, achieving an impressive 95% overall accuracy within a two-year timeframe.
• Developed instructional material and provided continuous personal feedback to vendors, resulting in a remarkable improvement in the team's overall quality, escalating from 68% to 95%.
• Supported and managed projects across diverse locales, encompassing translation, annotation, transcription, time-stamping, and prompt creation.
• Proactively informed Project Manager about project risks, timelines, and budgets. Discussed and implemented plans to mitigate risks, ensuring a smooth landing of each project.
• Advocated for continuous process improvement, emphasizing the enhancement of efficiency and accuracy. Contributed to a dynamic and adaptive project management environment.

Kunnil English Medium School | Jun 2016 – Mar 2018 | IT and English Teacher

• Taught English and IT to High School students for comprehensive learning.
• Coordinated meetings, submitted reports, and executed events for student development.
• Monitored and trained students for improved academic and extracurricular performance.
• Founded and led the Language and IT Club, enhancing language and IT skills.
• Contributed to the development of English and IT curriculum materials.
• Provided tailored support to students for personalized learning success.

Master of Arts | Central University of Kerala | 2020

Bachelor of Arts | Kannur University | 2016

Diploma in Information Technology | NIELIT | 2012

Project Management Professional Certification (PMP) | Project Management Institute