Munazir Mustfa

Results-driven SCCM/MECM Administrator with 6+ years of comprehensive IT experience, including 4+ years of hands-on expertise in managing enterprise environments using Microsoft Endpoint Configuration Manager (SCCM). Skilled in application packaging, software deployment, patch management, OSD, compliance reporting, and automation using PowerShell and SQL. Proven ability to troubleshoot end-user and infrastructure issues across Windows 7/8.1/10 platforms. Experienced in ITIL-based operations, vulnerability management, and hybrid environments with tools like ServiceNow, WSUS, and Intune. Adept at generating strategic dashboards, improving deployment efficiency, and ensuring client satisfaction through robust configuration and health monitoring. Seeking a challenging role to leverage my SCCM and system administration skills in a dynamic organization focused on digital transformation and modern workplace solutions.

Sigma Software Solutions Pvt. Ltd. May 2019 – Present Total Experience: 6+ Years | Current Role: SCCM/MECM Administrator L2 ((SCCM/MECM – 4+ Years))

EDUCATION : B.TECH ,SCCM/MECM management Software and patch deployment Operating system installation (OSD) Making and managing device groups (collections) Basic PowerShell and SQL use Creating and sending reports Fixing Windows 7, 8.1, 10 problems Working with ServiceNow Understanding of ITIL (incident, change, problem) Handling updates with WSUS Knowledge of Intune (basic level) Supporting users with laptops/desktops Application installation and testing (UAT) Checking SCCM health and client issues