
Muthu Kumar
Customer Service / Support
About Muthu Kumar:
IT Professional with 17+ years of experience in IT Support Operations, specializing in Google Workspace and JumpCloud, Jamf and Intune Administration. Strong expertise in User and Identity Management, MDM Administration, Security Policies, and SaaS Integrations. Skilled in Windows Server, Active Directory, Entra ID, and Microsoft 365, along with Mac OS troubleshooting, IT Procurement, and Vendor Management. Currently working as a Productivity Engineer at IMMO Capital.
Experience
- Google Workspace Administration (User & Group Management, Mail ID creation, Drive Permissions, Security Policies)
- MDM Administration (JumpCloud, Intune, JAMF)
- Entra ID & Active Directory Administration
- Windows & Mac OS Administration
- SSO Implementation & Access Management
- Patch & Security Update Management
- IT Procurement & Vendor Management
- SaaS Administration (ClickUp, 1Password, Miro, Figma, Adobe)
- Incident & Change Management (Jira, ServiceNow, ITSM, Salesforce)
Education
Bachelor of Engineering in Computer Science
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