NARAIN SINGH

Results-driven operational leader with expertise in logistics, supply chain management, and team management. Skilled in optimizing operations, reducing costs, and ensuring timely delivery. Successful track record in contract management and problem-solving. Proactive, adaptable, and effective in leading teams to achieve project success.

I am a proactive, resourceful, and results-driven operational planner and team leader with 15 years of expertise in operations management, logistics, contract management, purchasing, process improvement, supply chain management, quality control, inventory control, warehousing, and administration. I have a track record of success in previous roles, demonstrating my organizational skills, adaptability, and clear communication.

In my current role as a Logistics Manager at AJM Healthcare, I am responsible for managing a team of field service engineers, delivery drivers, and warehouse operatives to ensure smooth operations with a focus on quality and timely service. I adhere to company policies and standards, establish effective communication with cross-functional teams, and assist in delivering strategic change management programs. Additionally, I manage resources, ensure service level agreements are met, reinforce health and safety regulations, and build strong relationships with service users and suppliers.

Previously, as a Team Lead Operations at Amazon, I managed end-to-end operations of two distribution centers for last-mile delivery. I successfully optimized delivery processes, increased on-time delivery rates, negotiated with third-party logistics vendors, and led a team of in-house associates and delivery associates. I collaborated with cross-functional teams, implemented training and development plans, analyzed performance data, and ensured schedule adherence and team productivity.

Before that, as an Assistant Manager at Forbes Facility Services Private Limited, I supervised multiple regional offices and managed a team of admin employees and indirect business sites. I handled various administrative functions, procurement, travel arrangements, and inventory management. I also procured IT assets for setting up offices, optimized profit by controlling costs, and implemented lean six sigma concepts.

My earlier experience includes working as an Operations & Project Manager in the Indian Navy, where I successfully delivered multiple projects on time, managed machinery spare inventory, supervised repairs and maintenance, and led teams in challenging conditions. I also managed administrative staff, streamlined processes, developed policies, and built relationships with stakeholders.

In summary, I have a diverse range of experience in operations management, logistics, contract management, and team leadership. I have a proven track record of driving efficiency, improving productivity, and delivering successful projects in various industries.

MSc in Supply Chain Management and Logistics (with distinction), Coventry University, United Kingdom, Jan 2022 - Jan 2023