neeraj mehta

I am an Application Support Engineer with 6+ years of experience in supporting enterprise applications, troubleshooting technical issues, and ensuring high system availability. I specialize in incident management, SQL-based investigation, root-cause analysis, and performance monitoring.

I have hands-on experience working in fast-paced environments, collaborating with cross-functional teams, and ensuring timely resolution of critical issues while maintaining SLA compliance. My focus is always on improving system stability, user experience, and overall support efficiency.

I have also contributed to security enhancement initiatives, including preventing vulnerabilities like RCE and SQL injection for enterprise applications.

I am seeking a role where I can bring my technical support skills, problem-solving mindset, and customer-first approach to ensure smooth application operations and continuous improvement.

6+ years of experience in Application Support, specializing in incident management, SQL-based troubleshooting, production support, performance monitoring, and RCA. Hands-on with enterprise tools, deployments, logs analysis, and SLA governance. Strong track record improving system stability and resolving complex technical issues.

Bachelor’s degree in IT with strong foundation in databases, networking, and software systems.