Nitha Rajan
Administrative
Services offered
Are you looking for a dependable Virtual Assistant who can streamline your tasks, inbox, workflows, and team coordination so you can stay focused on growing your business? That’s exactly what I deliver.
I bring 10+ years of experience as a Virtual Assistant, Administrative Assistant, and Operations/Executive Support Specialist, with the past 5 years supporting U.S. and international businesses remotely. My focus is keeping projects on track, improving processes, and making sure nothing slips through the cracks.
🔹 Core Services I Provide:
✅ Executive & Administrative Support – calendar and inbox management, appointment scheduling, reporting, invoicing, and vendor coordination.
✅ ClickUp & Google Workspace Management – task tracking, document organization, spreadsheets, shared drives, and workflow setup.
✅ AI-Enhanced Assistance – using AI tools to speed up research, draft content, process transcripts, and improve consistency.
✅ Content & Media Management – article submissions, formatting and publishing, newsletter preparation, and social media scheduling.
✅ Back-Office & Operations Support – data entry, online research, expense tracking, invoice management, and workflow optimization.
✅ Team & Client Coordination – bridging communication across teams, clients, and stakeholders for smooth project execution.
💡 Why Clients Choose Me
✅ Highly organized, detail-oriented, and proactive — I anticipate needs, not just follow instructions.
✅ Skilled in ClickUp, Google Workspace, Excel, and AI tools that save time and increase accuracy.
✅ Trusted across industries — media, publishing, marketing, e-commerce, and services.
✅ Clear communicator, quick to adapt, and committed to confidentiality and reliability.
If you’re seeking a Virtual Assistant, Administrative Assistant, or Executive Assistant who combines strong operations skills with ClickUp, Google Workspace, and AI know-how, let’s connect. I’d love to help you keep your business running smoothly.
Experience
Key Skills
● Executive & Administrative Support: Calendar management, email handling, scheduling, and documentation.
● WordPress Management: Content publishing, updates, plugin management, formatting, and troubleshooting.
● Project Coordination: Tracking deadlines, supporting cross-functional projects, and streamlining workflows using ClickUp, Asana, Slack, and Teams.
● Productivity Tools: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and automation platforms.
● AI Tools & Efficiency: Skilled in ChatGPT, Claude, Perplexity. and Zapier for drafting, automation, and workflow optimization.
● Reporting & Documentation: Preparing reports, invoices, contracts, and operational updates with accuracy.
● Communication & Stakeholder Management: Liaising with executives, publishers, clients, and teams to ensure smooth collaboration.
Professional Experience
Smart Start LLC, Remote — Data Analyst Marketing - Contractor part time
Apr 2022 - Present
● Generated and analyzed campaign performance reports to support executive decision-making.
● Collaborated on WordPress website updates and content accuracy during new store launches.
● Automated customer engagement workflows by integrating new store data for SMS review requests.
● Used AI tools to create summaries and streamline report formatting.
Paradise Media – Remote - Account Manager
Oct 2023 – Aug 2025
● Supported publishing operations by managing submissions, ensuring compliance with SEO, editorial, and image standards.
● Coordinated with publishers, editors, and management, providing clear communication and updates.
● Published and updated articles on WordPress and other CMS
● Processed invoices, payments, and insertion orders to maintain financial accuracy.
● Tracked and optimized live content performance in ClickUp, coordinating updates to improve engagement.
● Anticipated operational needs, streamlining workflows for executives and teams.
Bonjour Tutors, Ontario, Canada Remote — Parent Support Coordinator
Sep 2021 - Feb 2024
● Managed communications between parents, tutors, and internal teams.
● Reviewed and formatted performance reports to ensure accuracy and professionalism.
● Tracked inquiries, resolved issues, and maintained strong client relationships.
Jupiters Haus, Kensington Gardens, Australia Remote — Customer Service Representative
Dec 2020 - Apr 2021
● Assisted owner with daily operations, including Shopify product listings and order tracking.
● Responded to customer inquiries via email, ensuring fast resolutions and high satisfaction.
● Coordinated with the owner to optimize backend operations.
LegShield LLC, Denver, CO — Virtual Assistant
Aug 2020 - Nov 2022
● Supported Amazon Seller Central operations while also handling website updates and WordPress content publishing.
● Created weekly sales reports, managed customer feedback, and coordinated supplier communication.
● Ensured timely stock replenishment and smooth workflow for leadership.
Previous Corporate Roles
Sutherland Global Services – Refined customer service processes for clients such as Target.com and Amazon.com, improving efficiency and customer experience.
Groupon – Resolved customer concerns, processed payment disputes, and authorized specialized refunds to ensure customer satisfaction.
Education
Master of Computer Applications (MCA) - Periyar University, Tamil Nadu, India
Bachelor of Science (Mathematics) - Mahatma Gandhi University, Kerala, India
Professionals who compete with Nitha
Yasmeen Zia
Virtual Assistant with Medical Expertise
Administrative
Professionals in the same Administrative sector as Nitha Rajan
Tushar Zaveri
32yrs experience in diamond industry.
Administrative
Professionals from different sectors near Kottayam, Kottayam
Christin Joseph
Structural Engineer, Civil Engineer
Engineering / Architecture
Other users who are called Nitha
Jobs near Kottayam, Kottayam
-
The Customer Relations Officer plays a key role in supporting branch operations and maintaining effective communication between students, internal teams, and management. · This role includes managing daily operations, assisting with marketing activities, handling financial record ...
Kochi, Kerala4 weeks ago
-
We are looking for a versatile and hands-on IT Support Specialist to join our team. In this role, you will be the primary point of contact for all employee IT needs. · Hardware Management & Support: · • Install, configure, and maintain company desktops, laptops, printers, · • Dia ...
Kochi, Kerala1 month ago
-
Support the setup and day-to-day operations of the new India office, with exposure to manager-level responsibilities in overseas education services. · ...
Kochi, Kerala1 week ago