NITHYAMOL M

Indian Institute of Banking and Finance(IIBF) certified Trade Finance banking professional with 10 years of experience in the financial field including 6 years of Trade Finance experience who has a Doctorate in Forex Management and two post-graduate diplomas in Banking and Trade Finance and currently pursuing CDCS from LIBF and ICC Academy. Obtained confirmation on PR on June 2022 and will be landing in Canada very soon.

WORK EXPERIENCE

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Trade Finance Manager        Jan 2020 - Present

FedServ - Federal(bank) Operations and Services Ltd • Infopark , Cochin, India    

Directly handling a team of 3 Team Leaders and 24 Process Executives in the Trade Finance Department of FedServ which is a fully owned subsidiary of Federal Bank.

Monitoring and reviewing team performance and setting benchmarks for high performance.

Managing resources and allocating work taking into consideration absenteeism, and utilization of cross-trained staff to ensure the operation is staffed to meet the objectives.

Experience in Documentary credit, Collection bills, Advance payment, BG, Packing credit, buyers credit, and other trade/nontrade wire remittances.

Executing quality audits and identifying operational risk areas. Reviewing and following up on rectification responses and escalating them to the higher management if necessary.

Maintaining the quality of service in a fast-paced environment and the ability to work flexibly extended hours when necessary including  weekends and bank holidays

Coordinating with Federal bank branches /Corresponding Banks for getting the queries raised by the Trade Finance team resolved promptly.

Assistant manager: Wholesale Banking Product:Trade Customer Service Officer   Sep 2016 - Dec 2019

Axis Bank Ltd • Cochin, India   

Processed Trade Finance transactions (LC (Import/export), BG, Packing Credit, Documentary Collections, Advance against Import, Inward Remittance, and other Non-trade outward remittances) and supported entries on Finacle and Intellect software.

Investigated and successfully resolved any issues raised by internal (Trade/NRI/Burgundy Relationship Managers and Retail banking Staffs)and external(Referral agents, FFMCs) counterparts professionally.

Maintained relationships with existing clients, and grew sustainable business volume and revenues from business relationships.

Addressed routine inquiries and resolved them promptly which are received from internal and external clients. Escalated potential problems or examined clarification.

Complied with all internal procedures and external regulatory/legal guidelines.

Performed Ad-Hoc tasks as directed by the team manager.

Account Manager       May 2011 - Aug 2015

Smartcash Financial Solutions and Services Pvt Ltd • KATTAPPANA

EDUCATION

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Post Graduate Diploma in International Business Operations    Jun 2018 - Jun 2019

Indira Gandhi National Open University • Cochin, India   

Doctorate In Management Studies Sep 2016 - Apr 2019

Indian School of Business Management and Administration • Mumbai, India 

Post Graduate Diploma in Banking Services       Sep 2015 - Sep 2016

Manipal University • Bangalore, India            

Master of Business Administration     Jun 2011 - Oct 2013

Sikkim Manipal University • Cochin ,Kerala, India    

BSc Mathematics (core) Computer Science(vocational) Operations Research(complimentary)     Jun 2008 - Apr 2011

Mahatma Gandhi University • Murikkassery ,Kerala, India