Nityendra Tomar
Customer Service / Support
About Nityendra Tomar:
Expertise in Service Delivery, Customer Experience, Escalations and Process Improvement
Experience
Managerial experience with expertise in leading team, handling Grievances, complaints, escalations and operational Excellence. Liasioning with different government authorities and stake holders. Capable for accepting any task under any circumstances and intend to get the result out of that within stipulated time frame. Manager with unique blend of technical, interpersonal and operational traits
Education
Itil Foundation 4 Certification
MBA from Amity University
BCA from Gurugram Nanak Dev University
Professionals in the same Customer Service / Support sector as Nityendra Tomar
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Jobs near Gurgaon, Gurgaon district
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Banking Operation Analyst
20 hours ago
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Banking Operations Senior Associate
1 week ago
NTT DATA North America Gurgaon, HaryanaThe Customer Service Investigator (CSI) serves as a crucial link between customers and various functional areas within the NTT partnership. · The CSI's primary role is to manage ongoing escalations by creating actionable items and Service Level Agreements (SLAs) to ensure timely ...
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Last Mile Manager
1 week ago
Pluckk DelhiThe Last Mile Manager is responsible for leading and optimizing last mile delivery operations across Delhi NCR and the East region. · This role focuses on ensuring seamless B2B and B2C deliveries, high SLA adherence, efficient partner management, cost control, and superior custom ...