Nousheer Ahmed

• I possess over 15 years of comprehensive experience in the finance and banking sectors, including 7 years of specialized expertise in banking operations.
• Excellent Interpersonal & client relationship skills with problem solving, logical thinking and analytical abilities.
• Demonstrate comprehensive knowledge of process management, with a proven ability to resolve client-related issues in a timely and efficient manner.
• Proactively contribute innovative ideas for process improvements and strategies to enhance the overall customer experience.

• Core Member of the Wholesale Banking team within Financial Crimes Operations (FCO), specifically serving in the Periodic Review unit at Wells Fargo.
• Experienced in performing International Periodic Reviews (PR) and Customer Due Diligence (CDD) for Low and Medium-risk Corporate Entities within Wells Fargo, with a primary focus on the APAC (Australia) and EMEA (France) regions.
• Conducting customer screenings to identify financial crime risk, documenting the information obtained on clients as required by global KYC procedures and the internal QC process, and communicating with stateside and onboarding customers with Due Diligence
•  Ensuring compliance with all AML laws, regulations, and written procedures; OFAC, CIP, KYC (PR and CDD) for customer information.
•  I have successfully implemented 1 Process Efficiency Idea on improving the quality standard by implementing the PR Analyst Checklist and the same was approved by my OPEX partner.
•  Managing daily MIS, internal QC processes, and communicating with stateside partners, ensuring that they are kept up to date on production status and that there are no escalations from LOB.
• Received numerous commendations from stateside partners and internal Wells Fargo stakeholders via email, recognizing consistent contributions to shared success.
•  I provided process training to new hires and shared procedural changes and clarity on the process updates with the teams.
•  Ensured that the team has no exceptions on the prescribed email/case review/case follow-up response
• TAT, and that dispositions on relevant tracking tools are accurate.
•  I backed up and managed the 7-member team during the absence of my reporting manager.
• Supported multiple Lines of business like BBG (Business Banking Group), CDF (Consumer Distribution Finance), WFS (Wells Fargo Securities)
• Served as a Subject Matter Expert (SME) for the APAC (Australia) and knowledge center, providing comprehensive support to the team in resolving process-related issues.

MBA Finance & Bcom Graduate