pavani tirumalla

• Having total experience of 2.8 years as a ServiceNow Developer.
• Flexibility to adapt to changing priorities and meet deadlines as per the schedules and solve client/customer related technical issues.
• Self-motivated team player with good communication, analytical, problem solving and interpersonal skills to communicate effectively at all levels of the development process.
• Ability to learn new concepts and capable of working in group as well as independently. 

• Solid working experience on different modules of ServiceNow.
• Good knowledge and understanding of ITIL process.
• Interacting with functional owners on day to day basis to understand the business requirements
• Developed catalog items, record producers.
• Knowledge on Service Catalog, Order Guides, Record Producer , Workflow , transform maps 
• Scripting/Customization Knowledge in Service Now
• Experience on client side scripting such as UI Policies, Client Scripts, UI Action and server side scripting such as Script include and Business rules.
• Fair knowledge on web-services, Email notifications and scheduled jobs
• Knowledge on Incident, Problem, Change
• Knowledge on SLA definitions.
• Experience on Access Control List’s (ACL’s)
• Ability to communicate and interact effectively with the business users/customers
• Good Knowledge of JavaScript, HTML/CSS.

I have compeleted my Bachlor's Degree with the specialization of computer science in 2019