Pooja Verma

Dear Hiring Manager,

Greetings Of The Time!!

My Name is Pooja Verma. I have 9+ years of experience into Sales and Business Operations. 

Education: -

A brief note about my education, I have done MBA -IB from Indian School Of Business Management & Administration in 2016. Apart from the base studies, I did one-year Flight Attendant training and Hospitality course,Certified Diploma Course in Luxury Brand Management and Advance Yoga Teacher Training Year 2022 2023 Indian Institute of Skill Development Training (IISDT)

Work Experience: - I have been working in business operations for the last 5+ years know all the duties and responsibilities involved in the position. During this span of time, I have experienced regulating the operation activities which are at the top management level. Apart from this, I have been involved in the formulation of new policies that have benefited the company extremely well. Being at the top management I was actively involved with the Sales & Marketing, HR, Purchase & Supply departments. Currently Working as Regional Manager - Key Accounts with THE INDIA FITNESS CONNECT PVT LTD.  My responsibilities are to take care of key accounts of the company such as in hospitality 5-star hotels like; Hyatt, Hilton, Taj, etc, and in clubs Anytime fitness and a few govt club Real Estate etc.

Sincerely,

Pooja Verma

EXPERIENCE
Company Name - The India Fitness Connect Pvt Ltd (TIFC/PRECOR) S – Present Company
Department - Sales & Business Development
Title & Responsibilities
❖ Regional Manager - Key Accounts – 1st April 2022 – Present
o Taking Care of Key Accounts of the company Anytime Fitness Pan India.
o Taking Care South India Real Estate & Corporate projects such as Brigade Group, Embassy Group, Oracle, Wipro, and Adobe.
o Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
o Acquiring a thorough understanding of customer needs and requirements.
o Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
o Identify and convert new business opportunities within the industry.
❖ Key Accounts Manager – Clubs & Hospitality - Feb 2021– Mar 22
o Taking Care of North India hospitality projects such as Hilton, Hyatt, Radisson, Park Inn, Crown Plaza etc.
o Develop and maintain strategic long-term trusting relationships with Key customers to accomplish organizational growth and long-term company objectives.
o Acquiring a thorough understanding of key customer needs and requirements.
o R &D on key customer behavior, wants and needs.
o Suggest solutions that answer clients’ needs and wants.
o Ensure the ordered products are delivered in a timely manner as per customer timeline & Standard.
o Resolve customers' complaints in an effective and respectful way
o Gather, report, and communicate customers' feedback on service, technology, and product delivery.
❖ Zonal Manager – North India -September 2019 – Feb 2021
o Responsible for sales function for the region including lead generation and getting client meetings.
o Taking care of Key Accounts – Anytime Fitness Pan India.
o Negotiation & closure of deal, Payment collections (along with support from finance team) Client servicing (along with the extended team).
o Responsible sales target for the region
o Making company presence on target area
o Proven analytical skills and demonstrated ability to manage the business by the numbers.
o Ensure comprehensive coverage and reach with list of companies outlined in target list.
o Responsible for client servicing and relationship building to ensure 100% client satisfaction and deep-rooted relationships.
Name - 3
o Regular tracking and updating of company database and progress of sales efforts with companies.
o Developing cross selling strategies & cross Industry Research and Analysis
o Effective tracking of the market to tap new and prospective companies.
o Larger strategy role in identifying market trends through competition analysis, feedback from clients.
❖ Business Development Manager - North India Jul 2017 - Jul 2019
o Setting goals and developing plans for business and revenue growth
o Researching, planning, and implementing new target market initiatives
o Researching prospective accounts in target markets
o Pursuing leads and moving them through the sales cycle
o Developing quotes and proposals for prospective clients
o Setting goals for the business development team and developing strategies to meet those goals.
o Attending conferences and industry events
o Maintaining CRM for sales data and leads
EXPERIENCE
Company Name - LC SYSTEMS PVT LTD Nov 2012 - Jul 2017
Department – Franchisee Sales & Business Operations
Title & Responsibilities
❖ Operations Head
o Strategic Business Planning & Execution
o Complex Chain Management, Marketing and Client Relationship Management
o Franchisee management & brand building: created and enhanced Franchisee & investors companies and Partner relationships.
o Developed and executed marketing programs to promote the company's Services & Brand.
o Budgeting: kept records of all Franchisee and FOCO outlets operations; sales, purchases, promotions, etc.
o Sales: Effectively managed projects and brought cost-effective results to the various disciplines of the organization
o Actively involved with HR, Marketing, Supply Chain, Technical & Account Department
o Evaluated success of marketing campaigns and debriefed team on performance.
o Leverage employees and services taker/buyer insight data to refine good service management.
❖ Chief Operations Head
PRIMARY RESPONSIBILITIES
o Consulted with various businesses to provide advantages/benefits to increase profit.
o Overlooked all HR, Supplies, Purchasing, accounts, marketing, and programs and implement them according to organization's needs
Name - 4
o Tracked and evaluated team performance and capacity. Implemented training programs where necessary.
o Budgeting: prepared and submitted monthly operational budget, manage effectively within this budget, and report accurately on progress made and challenges encountered
o External Relationship Development: Managed and cultivated existing relationships with franchisee to secure and
STRATEGIC PLANNING IMPLEMENTATION
o Operating effectively as a subject matter expert in a deal team environment
o Organizational and political agility; developed negotiation and influencing skills
o Proficiency English communication skills in a multi-country environment
o Build effective working relationships with all key business partners.
o Provided programmatic leadership and input for all strategic plan implementation processes with the staff.
o Developed and implemented a system for tracking and reporting on the progress of the strategic plan implementation.

EDUCATION
MBA Indian School of Business Management & Administration Mar 2014 - Mar 2016 Specialization - International Business.
 

BA University Name, Himachal Pradesh University Mar 2009 - Mar 2012
ECA#5504530IMM
 

Sch Himachal Pradesh Board Of School Education Mar 2000 - Mar 2008
(GSSS AMBOYA) from 6th to 12th Class Political Economy

CERTIFICATION
Hospitality & Flight Attendant Training Year 2008- 2009
Udaan Air-hostess Academy (Chandigarh)
 

Luxury Brand Management Year 2021 - 2022
London School of Trends (Delhi)
Accredited by British Accreditation Council
 

Advance Yoga Teacher Training Year 2022 2023
Indian Institute of Skill Development Training (IISDT