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PRAMOD KUMAR VETTUVAKUNIYIL

PRAMOD KUMAR VETTUVAKUNIYIL

Store Supervisor

Services provided: Pre Purchase Home Inspection , Customer Service & Account Management , Microsoft Excel , Waste Management , Admin - Data Entry & Transcription Services , Microsoft Word , Admin - Community Management , Data Warehouse , Environmental Inspection , Yahoo! Store , Procurement , Safety , Microsoft Powerpoint , Logistics Consultants , Reporting

Customer Service / Support

Kannūr, Kozhikode
د.ك1.500 / hour
Approximate rate

Social

About PRAMOD KUMAR VETTUVAKUNIYIL:

This is Pramod Kumar Vettuvakuniyil started my middle east 2009 as Supply Associate II at CSA Ltd Kuwait, Supply Support services for U.S Army in Kuwait where i worked in SSA GS Multi Class Warehouse (Class IX)

in 2011 to 2017 worked as Store Supervisor in Self Help Center, Public Works Directorate. Role- Customer Service, Administration, Store in charge, Inventory Control, procurement, Environmental Officer, Safety Representative, in 2017 worked as Service Desk Technician in Work Order Desk Public Work Directorate. Role- Customer Service, Data Entry, Telle Caller and creating reports

Skills- Customer Service, Team Management, Problem Solving, Oral and written Communication, Leadership, Time Management and Computer Literature.

Experience

1.Service Desk Technician- Vectrus Systems Corporation-Oct 2017-June 2021

       Using Maximo System Software for creating Work Orders, procurement, Inventory and                pulled data from Maximo t create Daily reports. 
      On time Customer Services to US Army and within the organization
      Creating work orders, per customer requirement, tracking and monitoring work completion
      Completing special tasks given by the Supervisor as and when required 
      Creating daily status reports from Maximo (CDRLs) and handling work requests in mailbox 
      Assisting Customers as per SOP and ensure available supports from work order desk.
      Handling walk-in customers and handing incoming telephone enquiries/ complaints
      Inventory and asset verification on monthly basis and repo

2.  Store Supervisor-Vectrus Systems Corporation-Feb 2011-Sep 2017

     Assisting the customer as per SOP and explain about various tools and expandable items available in Self Help centre.
      Maintain and check all expandable and non-expandable for its serviceability.
      Assisting in answering telephone in the office.
      Find new items as per the customer request through the FEDLOG and order.
      Store all items like, expandable and non-expandable (Tools) in proper manner.
      Issue and maintain hand receipts for expandable and non-expandable items.
      Prepare reorder requests as per stock clearance.
      Maintain minimum stock level as per issue.
      Maintain daily inventory control in computer as per issue and receipt.
      Preparing the monthly HAZMAT inventory. 

3. Supply Associate II- CSALtd Kuwait- Jan 2009 - Feb 2011
      Sorting all documented cargoes according to the consignee DODAAC and Destination
      Marking, winding and packing all cargoes and shipments according to the Department of           Defence Activity Address Code (DODAAC) and the DD form 1468, 3161 etc.
      Maintenance of Transportation Control Manifest Document (TCMD) and Material Release         Order (MRO)
      Monthly stock and inventory of remaining fights and materials.
      Downloading and sorting of all supply materials, coming from all US military camps in US,
      Iraq, Afghanistan etc. Identification sorting of all 10 supply classes with their National                 Stock Number (NSN), Part Number (PN) and MRO.

4. Sampling supervisor - Mehta Export Corporation India-Mar 2003 - Jan 2007

      Worked as the sampling asst. to the manager.
      Buyer code of conduct instruction follow ups and their systematic documentation for                 proper    quality and customer satisfaction.
      Staff and workers personal file maintenance and their weekly/monthly salary calculation           and distribution.
      First aid and firefighting training to the staff and workers.
      Staff and workers attendance and its daily reports.
      Company vehicle trip sheet verification and issue of fuel tickets.
 

 

Education

B.A Batchelor of Arts Completed in 1998
Pre-Degree - Intermediate Completed in 1995
SSLC Matriculation completed. in 1993
Diploma In Computer Application Completed in 1998

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