Pranit Zade

Dedicated and results-oriented professional seeking to leverage skills in communication, creativity, leadership, time management, critical thinking, problem-solving, teamwork, and collaboration to contribute effectively to a dynamic work environment and drive organizational success.

Experience:  

UBS Solutions (Feb 2019- Aug 2020)

-Associate associate

-Medicare Process (U.S)

-Daily costumer handling through Emails.

-Verifying and checking the status of medical claims for customers.

-Forwarding problems and inquiries to the front office, seeking solutions, and fulfilling customer requirements.

-Collecting and storing data in an Excel spreadsheet.

-Training seminar for newly hired staff.

 

WNS Global Services LTD - Associate (13Jan 2021 - 1 July 2023)

*Process: UK Imports (ECULINE)*  

- 5 member team as a front representative for Sealink International Inc.  

- Updating all details in Climax shipping tool for Sealink International Inc.  

- Daily customer handling and contractual maintenance of provider information.  

- US customs filling in Automated Export System (AES).  

- Tracking all booking and container activities on shipping line websites.  

- Conducting training seminars for new staff.  

- Import documentation and warehouse documentation for ECU Worldwide process in the organization.

At Tech Alchemy Studio, (5 July) 

- Responsible for launching Crypto currency CM.

- Acted as an Associate Mod, delivering extensive customer service and technical assistance through email and Discord

- Verified transactions and ensured front-office confirmation while meeting customer needs

- Handling forwarding issues and inquiries to the front office, ensuring resolutions and meeting customer needs.

- Maintained daily data updates in Excel

- Conducted daily meeting reporting using Google Meet

- Communicated daily work updates to seniors via email for verification and oversight.

Education:  
- Golden Horizon School  

SSC - 2016 — 53%  

- Bytco College of Arts  

HSC - 2019 — 46%  

- Staenz Academy  

Web Designing/Marketing - 2020  

- SSK College  

Batchelor's- Passing year 2024