Pratik Patil

Results-driven Operations Manager with 8+ years of experience leading large-scale warehouse and retail operations across Reliance Retail and Amazon. Proven expertise in multi-site operations management, process optimization, compliance governance, workforce productivity, risk reduction, audit management, and performance metrics. MBA in Operations Management with a strong track record of driving efficiency, reducing incidents and losses, improving compliance, and supporting business continuity across PAN-India operations. 

April 2024 – July 2025          

Cluster HSE Manager, Reliance Retails Ltd. | Pune  

• Managed operational safety, compliance, and risk governance across 100+ warehouses, marts, and retail stores, supporting uninterrupted business operations. • Conducted regular operational audits and inspections, reducing incident-related disruptions by 20%. • Ensured 100% statutory and fire safety compliance, minimizing operational downtime and audit risks. • Led fire drills, emergency preparedness programs, and workforce training for 1,000+ employees, improving response readiness and operational resilience. • Investigated incidents using root cause analysis (RCA) and implemented corrective actions, reducing repeat operational failures by 15%. • Developed and executed emergency response and business continuity plans, reducing response time by 25%. • Conducted risk assessments and mitigation planning, improving site-level performance metrics by 30%. • Collaborated with operations, facilities, HR, and leadership teams to align safety and compliance with operational goals.

September 2017 - June 2023 HSE Manager, Amazon.com | Mumbai 

• Led end-to-end HSE operations across multiple large fulfilment centres, supporting high-volume, time-critical logistics operations. • Designed and executed standardized operational policies and SOPs, resulting in a 30% reduction in workplace disruptions and incidents. • Successfully managed external audits for ISO 45001, ISO 14001, building codes, and state regulations with <10% nonconformities. • Implemented Hazard Identification and Risk Assessment (HIRA) frameworks, reducing potential operational risks by 25%. • Designed and delivered training programs on operational safety, firefighting, and first aid, increasing workforce readiness by 40%. • Partnered with senior leadership and operations heads to drive safety culture, increasing compliance and engagement by 15%. • Oversaw STP operations and environmental KPIs, ensuring regulatory adherence and efficient resource utilization. • Improved hazardous waste management processes by 20%, enhancing sustainability and cost efficiency. • Introduced advanced lockout/tagout and preventive  maintenance procedures, reducing equipment-related operational disruptions by 25%. • Maintained real-time compliance with evolving health, safety, and operational regulations across all sites. 

Key Achievements: 

• Successfully transitioned a national-level project from manual to online processes, eliminating 100% of paper waste. • Analyzed historical incident data across PAN India, implemented corrective actions, and achieved a 60% reduction in incidents, directly improving operational continuity. 

January 2024  MBA | Operations Management Narsee Monjee Institute of Management Studies (NMI, Mumbai) 

 May 2016  Post Graduate Diploma (ADIS) | Industrial Safety Management Visvesvaraya Technological University (VTU), Bangalore  

May 2015  B.E. | Environmental Engineering Shivaji University, Kolhapur