prosenjit singh

  EXPERIENCE   - 11.7  YEARS RUNNING                                                                        Resume of Prosenjit Singh 

   PRESENT LOCATION – KOLKATA BEHALA

   CURRENT SALARY   -    32,000/-( SALARY IN HAND)+ INCENTIVE

                 PROSENJIT SINGH

•  
• Address – 113/174 RAJA RAM MOHAN ROY ROAD, BEHALA CHAWRASTA,

                  OPPOSITE OF SOURAV GANGULY HOUSE

                 KOLKATA - 700008

• Career Objectives :-
• Honest.
• Hard working.
• Sharp.
• Flexible with any shift.
• Ability to work in a team.
• High Ambitious.
• Creative Minded.   

• Working Experience  :-   
•  Presently working in Maruti authorised service centre ‘MACHINO TECHNO SALES LTD.’ as a Workshop Manager position.
•   8 months Experience in S.N Hyundai ,Thakurpukur ‘Hyundai authorized service centre’ as a Service Manager.
• 3 Year Experience  as a  Workshop Manager in Maruti  Authorized service centre DEWAR’S GARAGE LTD P-27/2, taratala road

                               Kolkata, West Bengal - 700088

• 4.5 Year Experience as a SENIORSERVICE ADVISOR from  MAHINDRA & MAHINDRA Authorized Eastern India New Leading & Biggest Dealer 

“SUPREME MOTORS” NH- 6, South Chamrail,    Bombay Road , Howrah – 711 114

• 1. 6Year (One ) EXPERIENCE    in  TATA  MOTORS  AS a SERVICE ADVISOR in “BHANDARI AUTOMOBILES PVT.LTD”,MAHESHTALA, BUDGE BUDGE TRUNK ROAD KOLKATA – 700 143

• 1.6 YEAR experience in TATA  MOTORS PASSENGER VEHICLE Service centre

     “JUST SERVICES”( TATA Motors ) Kolkata Taratala Road as a  “JDP floor Team       

        Leader”and  “Customer visit Advisor ” .

                                                                                                                                                   Resume of Prosenjit Singh 

• JOB RESPONSIBILITY :- 

   1. As a TEAM LEADER - 

• Ensure quality job is done by fixing the problem right at first time through proper usage of special tools and adhering quality parameters 
• Ensure Standard Checks are carried out within 30 minutes and 100% adherence of CLT and service check sheets. 
• Inform SA on any delay in completion time due to non availability of parts or jobs identified in Standard checks/ Repairs 
• To ensure vehicles are delivered at committed time, bay productivity and efficiency of the team. 
• To motivate and drive the team to get the rewards/incentives given by TML. T

2. The job duties of an Auto  Service Advisor  may include:

• Interact with customers to know the nature of their automotive problems. 
• Handle telephone and personal inquiries from customers. 
• Test drive vehicles with customers to understand the problems in vehicles. 
• Prepare a list of problems, the estimates and the time taken to complete the repairs. 
• Secure agreement from customers while taking over their vehicles for repairs
• Advise customers on taking care of their vehicles totally trouble-free at zero-maintenance costs. 
• Provide customers the maintenance menu, tips and techniques on maintaining their vehicles. 
• In case of additional repairs inform the customers promptly. 
• Deliver repaired vehicles to customers on time. 
• Adhere to company safety standards, policies and procedures.                                                                                                                                                   

• TATA MOTORS ACADEMY TRAINING:- 14 days Training in “TATA MOTORS REGIONAL TRAINING CENTER” (RTC) in kolkata.

                                     TRAINING DESCRIPTION :-PRODUCT INTRODUCTION – CARS AND MUVS.

• SOFT SKILLS TRAINING FROM MAHINDRA & MAHINDRA :-

Training Descriptions :- 1. Communication

                                         2. Listening

                                         3. Self-Control

                                         4. Positivity

                                         5. Assertiveness

                                         6. Conflict Resolution

                                         7. Empathy

                                         8. Depersonalization

                                         9. Taking Responsibility 

                                        10. Humour

• Area of Concern :-

• Deep knowledge on Computer Fundamentals.

• Primary Knowledge on Car Selling & Sales Marketing Management.

• Stood 1st ,2nd ,1st& 1st constantly from “The George  Telegraph  Training Institute”  till final semester.

                                                                                                                                                                      Resume of Prosenjit Singh 

Academic Background :-

• Passed Diploma in Automobile Engineeringfrom

“The  George Telegraph  Training  Institute”                                                                 

( Sealdah ) First Class with Honours 72.54%

• Passed Certificate in Sales & Marketing Management from 

“George Telegraph Institute Of Automobile Engineering Institute”

MukhesHyundai  (Baguihati, Krishnapur ).   

• Bachelor of Arts ( B.A) from Burdwan University in 2007 with 42%

Subjects included English, Sanskrit , Political Science.

• Higher Secondary in 2004 from W.B.C.H.S.E with 47%.

• Madhyamik in 2002 from W.B.B.S.E with 59%.
• Computer Skill:

                        6 Months Certificate Course in Information Technology Application from CMC   

                               (A TATA Enterprise )Training Centre Midnapore.

• Objectives :-           
• Microsoft Office Package
• MS Dos
• FoxPro
• Project Work
• Internet
• Html
• Typing Skill :-

Completed  West Bengal State Council Of Technical Education, Govt. of West Bengal.

• Painting Skill :-

Completed Part 1 ( Adya,Madhya )in Painting from BangiyaSangeetParishad West Bengal.

• Personal Details :-
• Name – Prosenjit Singh
•  Father’s Name – Abhijit Singh
•  Date of Birth – 09/10/1986
•  Religion – Christian
•  Blood Group - O+
•  Languages Known – English, Hindi, Bengali
• Home Town – BishnupurMission School Road 

                         P.O - Bishnupur

Dist- Bankura,           

                         Pin – 722122

Declaration :- I hereby declare that the above mention particulars are true to the  best of my Knowledge and belief.

Date :                                                                                                                                    Place :  KOLKATA

Prosenjit Singh

11.7 year experience in automobile industry 

graduates in BA, automobile diploma experiance