
Rajesh Thalla
Engineering / Architecture
About Rajesh Thalla:
Over All 5+ years of experience in the IT industry and more than 4+ years specializing in ServiceNow Administration and Development, I bring a strong proficiency in IT ServiceManagement (ITSM), and ITIL process,to drive impactfulsolutions and enhancements within a dynamic organization. Seeking to utilize my deep expertise in ServiceNow to optimize IT processes.
Experience
- Worked on customizing Incident, Problem and Change management screens using Client Scripts, UI Policies, UI Actions and Business Rules.
- Worked on Incident management, Knowledge management, Service level management and Request fulfilment.
- Service-Now consultation and implementation
Education
I am a graduate engineer.
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