Rajivv Bajaj

I am writing to express my interest in the Student Support Specialist / Immigration services job position.
I possess a High School Degree and 8+ years of extensive experience in Customer Service field. Due to my enthusiasm and commitment customer services career, I have the ability to become a central member of your team.
Based on my understanding here are the highlights of my qualifications and background that seem most relevant to meet your needs:
  • Highly skilled in listening and responding to customers’ needs and concerns
  • Demonstrated ability to provide information regarding products and services
  • In depth knowledge of taking orders, determining charges, and overseeing billing or payments. 
  • Track record of reviewing and making changes to customer accounts.
  • Proven record of handling returns or complaints.
  • Able to record details of customer contacts and actions taken.
  • Comprehensive knowledge of researching answers and solutions.
 I possess following personal qualities which believe are a big plus for this position:
- Genuine interest in customer service
- Good listening skills
- Effective communication skills
- Problem Solving
- Patience
- Well mannered
 
Furthermore, I have a professional demeanour, and good communication and negotiation skills. My enclosed resume gives complete details about my qualifications and capabilities.
 As an experienced Customer Service Rep, I would welcome the opportunity to further discuss my qualifications and skills in detail.