Rama Prabha Mani

A committed professional in the industry academia with rich work experience over 16
years across a variety of industries – Hotel & Education Institutes in Switzerland,
Singapore & India
As Associate Director , Academic Collaboration and Innovation(Swiss)/ Academic
Manager (Singapore)/Advisor / Business Development (India) / Program Leader / Internal
Auditor / Head of Examinations & Lecturer in Hospitality & Business Management
(Singapore) / Supervisor in Housekeeping & F&B Service (Switzerland) / Management
Trainee for Finance, Marketing in Commodities Trading & Dairy Products (India).
Possessing excellent administrative, verbal communication and written skills along with
constructive and effective teaching methods that promote a stimulating learning
environment. Able to work in a managerial role or as part of team and having the proven
ability to successfully work to tight schedules and deadlines.

Associate Director, Academic Collaboration & Innovation at Zurich City Business School
Period: April 2020 – Present, Location: Switzerland/ India/ Singapore
 To develop and implement a strategic business plan to increase the impact of collaborative academic partnerships in
support of the connected University/ Colleges in 5-year Strategic Plan.
 To lead and manage strategic collaborative partnerships locally, nationally and internationally.
 To develop and coordinate relationships with existing and new collaborative academic partners, working with School
and Service Management Teams.
 To ensure all collaborative partnership awards developed, approved and delivered with Switzerland and International
partners are fully compliant with the appropriate requirements for assurance of quality and standards for delivery of
higher education awards.
 To provide inspirational leadership and management of the collaborative academic partnerships team to ensure a
healthy, safe, vibrant and engaged culture.
Academic Manager and Senior Lecturer at Birmingham Academy
Period: March 2019 – March 2020, Location: Singapore
 Academic Manager and Senior lecturer for hospitality and business management programmes level 4 & 5
 Responsible and accountable for all Edu Trust Guideline Criterion 2.4 Communications, 2.5 Data Information and
Knowledge, 5.2.2 Course Delivery, 5.4 Student Conduct and attendance and 7 Quality Assurance
 Preparing teacher file for all courses before course commencement( Attendance, Daily lesson plan, Timetable for the
year)
 Responsible and accountable for supervising, facilitating and mentoring Teachers
 Responsible and accountable for students academic support
 Responsible and accountable for teacher monitoring and classroom observation
 Responsible for post module course survey for teachers and students
 Responsible and accountable for Academic Board’s presentation
 Ad hoc duties from the management
 Articulation (USA) and pathway advisor
 Student counselling and trainer
 

Hospitality Management Programme Leader and Senior Lecturer at Alliance Hotel Management Academy
Period: July’2017 – Jan’ 2019, Location: Hyderabad
 Hospitality Management programme Leader and Advisor
 Senior Lecturer for Bachelor and Diploma Programme in Hospitality & Tourism Management, Bharathi University
 Preparing monthly analytical reports for the academic hospitality department
 Creating and evaluating student assignments to appropriately demonstrate the ability of each student and their
understanding of required coursework
 Guiding students in identifying appropriate research topics and ensuring their successful conduct of research projects
 Evaluating students’ written assignments to provide feedback for progressive student improvement
 Advising and assisting the community in all matters regarding students, so as to enhance the campus learning
environment
Consultant at J1Training Organization, USA
Period: Oct’2015 – Current, Location: India & Singapore
 Planning and administering the 'student life cycle' from registration, admission and to placements.
 Assisting with documentation, application, seminars and training activities.
 Design and expand training programmes based on the needs of the organisation and the individual
 Develop effective induction training programmes
 Identify training and development needs within an organisation through job analysis, appraisal schemes and
regular consultation
 Monitor and review the progress of trainees through questionnaires and discussions with managers
Visiting Faculty at RIG Institute of Hospitality & Management
Period: Nov’2015 – June’2017, Location: Delhi
 Faculty for Bachelor and Masters Programme in Hospitality & Tourism Management, Bharathi University
 Modules taught Research Methods (Masters) Computer Applications, Facilities Management, Human Resource
Management (Masters), Front Office Management and Accommodations Operations
Academic Advisor & Business Development at Ruskin College of Business Studies
Period: April 2015 - May 2015 (UK) June 2015 – September 2015 (India) Location: Thanjavur& Chennai
 Organize and manage the administration duties and to develop the systems and support their activities.
 Working with committees including academic boards, governing bodies and task groups.
 Assisting with staff recruitment, student recruitment, seminars and marketing activities.
 Planning and administering the 'student life cycle' from registration to admission and graduation to placements.
 Providing administrative support to the academic team of lecturers and marketing team executives.
 Drafting and interpreting regulations and dealing with queries and procedures for registering the courses and
approvals.
 Coordinating the examination and assessment processes for the courses maintaining high levels of quality assurance
 Preparing weekly reports and statistics for internal and external audits for marketing and academic departments.
 Participating in purchasing goods and equipment, as required, and processing invoices;
 Supervising staff; liaising with other administrative staff, academic colleagues and students; liaising with partner
institutions, external agencies, government departments and prospective students.
Hospitality Programme Leader & Lecturer at FTMS Global Academy
Period: Sep 2013 – March 2015, Location: Singapore
 Program Leader for Hospitality & Tourism Management
 CTH Internal Verifier
 Research Tutor/Assessor/Marker
 Academic & Exam Board Member
 Lecturer for Level 4 and Level 5 CTH Diploma
 Lecturer for FTMS Diploma and Higher Diploma in Hospitality & Tourism Management Operations
 Lecturer for Diploma & Higher Diploma in Business Administration
 Yearly Curriculum Design & Development
 Yearly Review/Planning & Delivery
 Periodic Monitoring and Student Development
 Yearly Course Assessment and Feedbacks
 Study Material Preparation for CTH and FTMS programmes
 Planning and chairing professional monthly meetings of academic staff
 Preparing monthly analytical reports for the academic hospitality department
 Creating and evaluating student assignments to appropriately demonstrate the ability of each student and their
understanding of required coursework
 Guiding students in identifying appropriate research topics and ensuring their successful conduct of research projects
 Evaluating students’ written assignments to provide feedback for progressive student improvement
 Advising and assisting the community in all matters regarding students, so as to enhance the campus learning
environment
 Counselling students facing dismissal for poor academic performance, in order to humanise the difficult process
 Performing additional duties as requested by the Academic Head
CTH Programme Leader & Head of Examinations at Bristol Business School
Period: (May 2008 – May2013) Location: Singapore
 Program Leader for Hospitality & Tourism Management
 Research Tutor/Assessor/Marker for CTH Advanced Diploma
 BBS Head of Examinations
 Lecturer for Diploma and Advanced Diploma in CTH ,C&G & ABE programmes
 Lecturer for C&G Diploma and Advanced in F&B Service and Accommodations Operations
 CTH Chief Invigilator
 Yearly Curriculum Design & Development
 Yearly Review/Planning & Delivery
 Periodic Monitoring and Student Development
 Yearly Course Assessment and Feedbacks
 Study Material Preparation for CTH and C&G programmes
 Appointed as Academic Head to work for ISO
 Responsible for Criteria 5 of Singapore Edu Trust (including documentation)
 Member of Quality Assurance Committee
 Member of Newsletter Committee
 Conducting meetings with academic staffs
 Performing additional duties requested by the Director of Studies
Housekeeping supervisor at Hotel Beau Rivage
Period: May 2007– Oct 2007; Location: Switzerland
 Responsible for supervising the services for and accommodation of foreign delegates.
 Responsible for interiors of the hotel.
 Responsible to control 42 rooms without any complaints.
 Attending to guest necessities and enquires.
 Responsible for supervising the Bar accounts.
 Responsible for the look and feel of the rooms to welcome guests.
 Responsible for final checks and informing Reception that the rooms ready for guest’s arrival.
 Responsible to set up buffets of salads & desserts in Restaurant.
 Responsible for the soup station and service to the order.
 Played a key role in food service and meeting room set-up for conferences
 Handled a team of experienced staffs under my supervision.
 Updated accounts of bar on daily basis and reported to the management.
 Appreciated as a “best employee” by the superiors and general management.
Marketing Executive at Altos Commodities Trading India
Period: 5 months (June – Oct 2006); Location: India
 Marketing of investment funds.
 Promoted team leader after just 5 months with an increase in salary for exceptional performance in executive search.
 The first marketing executive to canvas customers to make a Forex Investment of 2 lakhs.
 Honoured by the Head Office for dedication to work.
 Played a key role in commodities trading.
Management Trainee at ABT Industries Ltd
Period: Oct 2003 to May 2006; Location India
 Worked very closely with the Corporate Financial Analyst team to track & report the employee budget.
 Worked in conjunction with the training team to organize the Induction Programme for the new Trainees.
 Played a key role as an HR representative in a dairy industry acquisition.
 Worked to obtain feedback after service to the customers & to assess customer satisfaction.
 Conducted customer satisfaction surveys & which I presented to the management at client organizations.
 Assisted in conducting various training programmes along with partners in marketing.
 Obtained skills in various departments such as Marketing, Finance & HR at one roof.
 

Sep’ 2015 – Aug’2016 GMAT Training at Manchester Training Institute, Coimbatore, Tamil Nadu, India
June 2011 –May 2013 Master in Business Administration, Annamalai University, Tamil Nadu, India
Nov 2006 – Nov 2007 Post Graduate Diploma in Hospitality Management, BHMS, Luzern, Switzerland
May 1999 – May 2003 Bachelor in Business Administration, Annamalai University, Tamil Nadu, India