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Pune
Rini Melba

Rini Melba

CCM Developer

Technology / Internet

Pune, Pune

Social

Services provided

• More than 9 years of experience in the IT industry with a reputed MNC offering expertise in multiple CCM tools .

• Experienced DOC1 in version 4.x/5x and EngageOne with a demonstrated history of working in the information technology and services industry. Skilled in DOC1/EngageOne interactive system and E2vault

• Good knowledge in SDLC and worked in different life cycle activities like Analysis, estimation, Requirements gathering, Design, Coding, and Testing

• Experienced in Tango Elixir Application. and SmartCOMM ATD and Data Modeller

Software engineer
Technical programmer
Ccm developer
Software consultant
Data modeller
Approximate rate: ₹ 650 per hour

Experience

  • I have 9+ years of experience in big IT Centers in Designing, Development, Testing, and Production support
  • Well-versed with DOC1 Designer Tool, Engage One, E2Vault of PB software and CCM space, SmartCOMM.(3 years)
  • Currently working as SmartCOMM Technician in ValueMap Technologies (08 September 2023 – Present on ATD and Data Modeler)
  • I have worked on SmartCOMM tool as a Senior Software Engineer at SS&C (30 May 2022 – 07 September 2023)
  • Previously worked as Technical Programmer with Noesys Software Pvt Ltd (May 2021 – May 2022)
  • I have worked as a software consultant for Ventura India Pvt. Ltd, a fully owned subsidiary of Capita PLC (Nov 2017- May 2021 (3.5 years)
  • I have 1.1 years of experience on Zend PHP with Carmel Software Solutions (August 2016 – September 2017)
  • I have 2.5 years of extensive hands-on experience in DOC1 development with Mindtree Ltd (2013 – 2015)
  • An experienced developer and team player with excellent communication and interpersonal skills who can work independently under pressure.
  •  
  • On-site experience of 3 months at the client location in Sydney.

Education

Master's in 2012 from the Vishveshwarya Technological University, Belgaum, Karnataka.

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