riyaz khan

I have 9 years experience in elevator field. I will definitely fulfill your requirements. 

• Accountable for customer satisfaction through quality of service and precise communication including equipment safety and performance.
• Resolve customer service quality complaints and invoicing     complaints related to maintenance operations.
• Deliver service according to the service contract requirements as per quality standards.
• Responsible for end-users, sites and technicians safety
  Control field operations costs and callouts.
• Manage third party inspections visits and follow-up actions.
• Validate the service contract technical terms with the sales team.
• Timely completion of the planned sites according to scheduling.
• Responsible for the control and authorization of overtime.
• Accountable for the performance of assigned technicians and also being accountable for their motivation and competence development of elevators in accordance with specified parameters.

UG GRADUATION : B.E. (EEE)

College                       : A.A.M.E.C , Kovilvenni

Board/University          : Anna University,Chennai.

Year of passing            : 2013

Percentage                  : 71% (First Class)