Rizwana Laduji
Technology / Internet
Services offered
Senior Business Analyst with 12 years of IT industry experience, including 3+ years in ServiceNow consulting and administration. Specialized in requirement management, platform maintenance, ITSM/CSM optimization, and strategic reporting (MBR/QBR). Proficient in delivering value-driven solutions that align with organizational goals, driving long-term business impact through
ServiceNow best practices, NOW Assist, and enterprise integrations (UiPath, Power BI, Snowflake, OKTA, Rally). Adept at stakeholder management, agile delivery, and executive reporting.
Experience
Senior Business Analyst with 12 years of IT industry experience, including 3+ years in ServiceNow consulting and administration. Specialized in requirement management, platform maintenance, ITSM/CSM optimization, and strategic reporting (MBR/QBR). Proficient in delivering value-driven solutions that align with organizational goals, driving long-term business impact through
ServiceNow best practices, NOW Assist, and enterprise integrations (UiPath, Power BI, Snowflake, OKTA, Rally). Adept at stakeholder management, agile delivery, and executive reporting.
Education
B.Tech in Information Technology
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